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TESTIMONIALS
WHAT OUR CLIENTS HAVE TO SAY ABOUT US
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WHAT OUR CLIENTS HAVE TO SAY ABOUT OUR...​

OFFSITES

Trent Raddatz - Australia
 

“I first worked with Jonno White 2 years ago in a one-on-one sessions and more recently within a team setting. The sessions that we’ve done, have been dynamic and real!

 

It’s far from boring lecture-driven content but more facilitated discussions with insightful prompting and questioning which has brought our team closer together.

 

Many of our leadership team have worked together for over a decade but have never felt more “on team” than ever before.

 

I would thoroughly recommend other schools and businesses to take on Jonno’s training and to experience it first-hand. You won’t regret it.”

Tim Chalmers - Australia

"Working with Jonno has helped take our team from talented but 'siloed' individuals to a team that understands our common purpose and is excited to be moving in unison. 

Through a range of tried and tested exercises and thought models, we have bonded as a team, learnt to trust and be vulnerable with one another, and now understand how our strengths work together for the benefit of our unified goals. 

The clarity we have gained relating to our priorities, and the momentum that has resulted, has put us on the path to achieving far more than we could have as individuals, all while enjoying the mission and the benefits that come with doing it together.

I highly recommend Jonno for improving the health of your teams and for guiding them towards clarity of purpose."

Nita Davis - United States

"I had the pleasure of sitting in on a leadership retreat with Jonno White. Jonno has an awesome ability to listen intently and summarize or capture the meaning behind what is being said.  He provides feedback in a constructive way that allows the person to assess their skills and think about how they contribute to the greater good of the company. I highly recommend Jonno as a facilitator to any organization when you are seeking an honest productive analysis of your team."
 

Dirk Lategan - Australia

"Jonno always has a story or words of wisdom for any situation and has done a great job in helping our team to communicate and work together. In working with Jonno, our team has begun to work together more efficiently, ensuring that we don’t become silos in our areas. He has helped us to grow both individually and as a team to benefit not just our organisation but those we lead. I highly recommend Jonno! –

Edward Amey - United States

 

"Having Jonno White from Clarity facilitate our leadership offsite was the best decision I could have made to really get the results from our offsite that we were hoping to accomplish.  His style and engagement created an environment that allowed our team members to lean into the process and come away feeling like they had personally and professionally grown through the experience.  I truly got the feeling that Jonno was as invested in our success as we were, and that is rare to find.  We have done several leadership offsite retreats over the years, but this one was far and away the best, and we could not have done it without Jonno and Clarity Group Global."

Mike Pieper - United States

 

"Jonno White facilitated our recent leadership retreat with exceptional skill. His engaging and insightful approach put everyone at ease, even when discussing challenging topics. The exercises he led were not only fun and productive but also highly relatable to all attendees. Jonno's ability to foster open and meaningful conversations was invaluable, making our retreat a resounding success."

Jessica Morrow - United States

 

“Our Leadership Team recently had the privilege of welcoming Jonno White to facilitate our annual retreat. Jonno's humility and humor balanced with his quiet confidence supported an environment that allowed our team to feel at ease.  This set the tone for our group to engage with open and honest communication resulting in productive dialogue. His expertise with CliftonStrengths was particularly beneficial, offering a positive framework for us to appreciate each other's traits and strengths. This understanding is crucial for us as leaders advocating for the neurodiverse community. The result will be an enhanced ability to collaborate effectively. Jonno's influence will significantly support our team to focus on our mission and better serve individuals in our industry.”

Nathan Gilmour - Australia

"Jonno has a way of making sense of where an organisation is at with imagery/metaphor that sticks and becomes an anchor point for conversation about making the best way forward. He leads honest conversation which brings blind spots to the light so that the team can move forward together."

Josephine Ahern - Australia

"I recently responded to a Clarity questionnaire regarding leadership. This gave me an opportunity to reflect on and review my leadership roles to date and what has/ hasn't worked. I appreciated the chance to think through the many and varied challenges I've faced and lessons learned over a more than 25 year career. In considering my advice to upcoming leaders, it is to 'overcome any fears of speaking up and communicating your views, that we all have valid life and professional experiences to bring to corporate decision-making and I feel particularly strongly about this in terms of emerging leaders who are women, First Nations or migrants and people with different abilities. Thanks Jonno White for this enjoyable and valuable opportunity."

Emily Hynes - Australia

"Jonno’s coaching with our team has been instrumental in us growing individually as leaders and together as a leadership team. Even the most seemingly insignificant conversation starter has played a role in our development, and the little moments of wisdom and advice from Jonno along the way have been gold. Jonno is a coach without dominance – he can spark a conversation that helps us produce defining moments for ourselves. A truly empowering coach, I couldn’t recommend him enough."

Lauren Clemett - Australia

"Jonno first reached out to me on email, inviting me for my input into the insightful and inspirational series called "7 Questions On Leadership".
As a personal branding specialist, I know the value of powerful backlinks from online channels, so it didn;t take me long to say yes, however, when I saw the questions asked, I was even more impressed with his approach.
I often get asked for comment in articles and am invited onto podcasts to share my Nuerobranding and leadership insights but this was something quite different. The perfect blend of sharing expert knowledge and a deeper story behind my own leadership journey. The process was easy and within a few weeks, I had the link to my responses, along with very good social media mentions and posts. Jonno White's process and opportunity to share your leadership tips and story is a magnificent way to help build your profile whilst motivating others to step into leadership themselves. If you get the chance to be involved, go for it!"

Graeme Budler, New Zealand

"I was reluctant at first to engage the services of Jonno as other contractors had disappointed in the past. Jonno quickly hit the mark and can best be described as engaging, thought-provoking and culture-shifting. I highly recommend Jonno and hope to use him in the future. You won’t be disappointed!"

 

Lyndall Waters - Australia

"Off-site work with Jonno White and our Leadership Team has been intense, challenging and stretching but ultimately highly rewarding.  The sacrifice of time has lead to rich new understandings and a strong sense of shared vision and purpose for our team.  The two-days leadership spent off-site before the start of the 2020 year, provided such clarity and renewed passion that our start to the year was the best we’ve ever had!

John Davis - United States

"The Employee Wellbeing Survey from Clarity was truly a godsend for our school. We needed to hear how our teachers and staff were really doing. The survey was an affordable way for us to get excellent data that will guide our administration and board as we work through these uniquely difficult times."

Christopher Martin - New Zealand

"Jonno is a passionate, experienced and responsive leadership consultant. His disarming approach when addressing challenging leadership questions engaged a wide spectrum of people leaders across our organisation.

Comfortable communicating with large or small groups, Jonno’s singular vision of investing in people to help organisations thrive...permeated all aspects of support, guidance and engagement offered.

Jonno uses research proven leadership methodologies as well as foundational...principles to deliver context appropriate strategies that engage participants in building tangible takeaways for use in the long and short term. My experience of working with Jonno resulted in greater clarity, more effective team and increased appreciation of organisational purpose and values."

Irma Le Roux Fourie - Australia

"As the SHCS Executive Team re-engineered our academic offerings within the constraints of the COVID-19 crisis...it was important to us to ascertain how the different stakeholders within our SHCS community have experienced the strategic approach to education adopted by the School during this COVID-19 pandemic.

Jonno White from Clarity helped us devise surveys to glean the most important impressions from our staff through a SHCS Staff Wellbeing Survey; our students through a SHCS Student Remote Learning Experience Survey, and our families through SHCS Family Remote Learning Experience Survey.

It is safe to say that SHCS’ efforts, supported by the research findings of Clarity, to create a culture of academic excellence, combined with a unique experience of community amongst all the stakeholders within our School and beyond...has paid dividends in allowing us to successfully navigate the difficult circumstances we faced during the COVID-19 pandemic."

Colette Budler - New Zealand

"Jonno really helped our leadership team to nail the ‘why’ of what we do. I have taught at this school for almost 20 years and thought I had the mission statement nailed, but working with Jonno really opened my eyes to think deeper. I loved the way Jonno worked with a brand new team to form a cohesive unit. He was professional, authentic and God honouring."

Paul Thompson - Australia

"We had the privilege of having Jonno work with our organisation through individual coaching sessions, small group work with leadership and collectively as a whole school. Jonno helped us understand where each individual fits within the bigger picture of the College’s mission and how each staff member has been called to this College for such a time as this. Working with Clarity provided opportunity for our individual and collective purpose to be refined and understood within the bigger (picture)..."

Jonathan Price - New Zealand

"Jonno is a fantastic presenter and facilitator. We so appreciated the skilful way he engaged with our team. In a short space in time he was able to move our team forward, working together towards achieving the vision of our organisation with greater clarity and purpose. I would thoroughly recommend Jonno for working with any management team in the future."

Jonathan Price - New Zealand

"Jonno is a fantastic presenter and facilitator. We so appreciated the skilful way he engaged with our team. In a short space in time he was able to move our team forward, working together towards achieving the vision of our organisation with greater clarity and purpose. I would thoroughly recommend Jonno for working with any management team in the future."

Lauren Clemett - Australia

"Jonno encouraged me to participate in his insightful series '7 Leadership Questions" and made it so easy for me to provide the content and supported me with email and encouragement. He is thorough, positive and proactive and the resulting article he produced was exceptional. His insightful and valuable ebook and the content he shares online are a godsend to leaders and managers. I highly recommend connecting with Jonno and getting involved if he invites you to be part of his extraordinary world."


Brendan Hosking - Australia

"Jonno White was engaging and down to earth. His ability to instantly connect with our staff and the goals of our organisation proved most valuable. His down to earth nature provided an excellent platform for our staff to openly share their personal story and provided enough of a push to help our teams consider steps to grow and improve."


Alison Petersen - Australia

"Through a relaxed and engaging interactive session, Jonno was able to lead the team to a crescendo of clarity about our mission and vision, simply by posing of series of thought-provoking questions and then working the room to bring those into focus.  The session inspired many of us with a fresh revelation of the significance of our function individually and corporately."

Adam King - Australia

"I have found the leadership coaching sessions practical and insightful. The content is relevant and pitched in a manner that is meaningful and contextualized to the roles and responsibilities of all participants.

The sessions have provided clarification on behaviours, interactions, and everyday skills to empower relationships and improve professional practice."

Jonathan Burnett - Australia
 

"I’ve been so pleasantly surprised by working with Jonno White. I’d participated in leadership programs before which felt far less influential than his work – to say that ‘I’m getting a lot out of it’ would be an understatement.

Rather than tinkering with some surface improvements, it feels like we’ve quickly gotten to the heart of the matter and are really shifting foundational structures for our leadership team.

His wealth of knowledge and experience has allowed us to do the work with his guidance, empowering our team to grow. It’s a powerful paradigm shift that is already yielding positive results. Thanks Jonno!"

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WHAT OUR CLIENTS HAVE TO SAY ABOUT OUR...​

COACHING

Emily Hynes - Australia

"Jonno’s coaching with our team has been instrumental in us growing individually as leaders and together as a leadership team. Even the most seemingly insignificant conversation starter has played a role in our development, and the little moments of wisdom and advice from Jonno along the way have been gold. Jonno is a coach without dominance – he can spark a conversation that helps us produce defining moments for ourselves. A truly empowering coach, I couldn’t recommend him enough."
 

Lyndall Waters - Australia

 

"In the one on one coaching, it’s Jonno’s gentle and warm manner, his “less is more” approach and his genuine desire to facilitate growth in leaders which all combine to create a rare space in which self-reflection is safe, powerful and revealing.  Working with Jonno has helped me to consider all aspects of my leadership work, find direction for future endeavors, and has energized me for the road ahead."

James Norman - Australia

"Jonno’s book Step Up or Step Out was THE thing I needed at a crucial point in the life of my ministry and business. I purchased it and then devoured it in the course of about 2 hours and found the exact recipe of wisdom I needed to handle a tricky situation that had been ongoing for months.

The book is not theoretical click bait - it’s practical, real world, fair dinkum management 101 material. It not only helped me deal with a difficult employee situation, but it helped us bring dignity and an amicable parting of ways to what could have otherwise been a disaster.

Not even 1 month later, I have engaged Jonno as a coach/mentor, have had the crucial conversation, am putting into practice the steps in the book, and both seeing and experiencing the starts of breakthrough in the tricky situation.

I would recommend EVERY manager, leader, pastor, teacher, or anyone who works with people to read Step Up or Step Out and put into practice the very wise, practical, and dignified approach to dealing with difficult people  and work situations."

Paul Thompson - Australia

"We had the privilege of having Jonno work with our organisation through individual coaching sessions, small group work with leadership and collectively as a whole school.

 

Jonno helped us understand where each individual fits within the bigger picture of the College’s mission and how each staff member has been called to this College for such a time as this.

 

Working with Clarity provided opportunity for our individual and collective purpose to be refined and understood within the bigger (picture)..."

Andrew Iles - Australia

"Jonno presents a refreshing perspective, not ‘earth-shattering’ but refreshing. I say that because the bulk of what he achieves is done by the listener answering his questions. That’s right, Jonno helps you answer your own questions by asking more!

Who’d have thought gaining clarity came from asking the right questions, because we mostly only ever spend our time seeking answers. Jonno’s curiosity enables him to reach the heart of the person enabling them to define their own path."

Adam King - Australia

"I have found the leadership coaching sessions practical and insightful. The content is relevant and pitched in a manner that is meaningful and contextualized to the roles and responsibilities of all participants.

The sessions have provided clarification on behaviours, interactions, and everyday skills to empower relationships and improve professional practice."

Claire Whereat - Australia

 

“I have engaged in professional coaching before on a more experimental level and so was quite interested in how Jonno would lead our session.

He was thoughtful and really guided the discussion to the ‘heart’ of the issues I was having with some great questions.

This kept me focused but also out of ‘the blame game’ and into the growing that needed to come from me as a leader.

Sometimes it really is necessary to get an outside perspective on what is happening without it being impersonal or clinical, and I felt throughout the entire session that Jonno was there to support me, not review me.”

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WHAT OUR CLIENTS HAVE TO SAY ABOUT JONNO'S BOOK...​

STEP UP OR STEP OUT

HOW TO DEAL WITH DIFFICULT PEOPLE, EVEN IF YOU HATE CONFLICT

Linda Anderson - United Kingdom

"Jonno's book is easy to read and offers clear, common sense and effective advice. I would definitely recommend it to anyone looking for ways to help their team work better together."

Ryan Blake - South Africa

"For years I've witnessed how other successful people around me, dealt with difficult individuals, some with success and some without. I always strugged to do so consistently, without it ending in drama.

 

Step up or step out has helped me, by providing me a method that helps me do so, consistently and without drama.I deal with many people in multiple other departments within the bank and have applied this methodology a few times, with great results.

 

I would highly recommend buying the book and learning to master what it teaches, it will improve the quality of your engagements with others at all levels."

James Norman - Australia

"Jonno’s book Step Up or Step Out was THE thing I needed at a crucial point in the life of my ministry and business. I purchased it and then devoured it in the course of about 2 hours and found the exact recipe of wisdom I needed to handle a tricky situation that had been ongoing for months.

The book is not theoretical click bait - it’s practical, real world, fair dinkum management 101 material. It not only helped me deal with a difficult employee situation, but it helped us bring dignity and an amicable parting of ways to what could have otherwise been a disaster.

Not even 1 month later, I have engaged Jonno as a coach/mentor, have had the crucial conversation, am putting into practice the steps in the book, and both seeing and experiencing the starts of breakthrough in the tricky situation.

I would recommend EVERY manager, leader, pastor, teacher, or anyone who works with people to read Step Up or Step Out and put into practice the very wise, practical, and dignified approach to dealing with difficult people  and work situations."

Victoria Evans - Canada

"As a former Labour Relations Consultant and Senior Training Consultant with a Canadian provincial government, I found Jonno’s book, Step Up or Step Out, to be “right on the money” regarding mistakes managers often make when connecting with staff to discuss accountability and performance issues. 

In his book he clearly articulates one of the the best methodologies for getting staff to accept accountability and improve their performance or realize they are the proverbial  "square peg in a round hole”. The process can facilitate the difficult employee making the voluntary decision to step out to a different position where their skills better align with another company's culture and work environment.

It’s a good, quick read that offers a clear and precise process for managers (whether new or experienced) seeking help to successfully handle difficult employees and their non-performance issues, The process demonstrates ways to minimize the stress, conflict and potential for grievances and litigation often associated with non-performance issues." 

Alexandru Jurje - Romania

"I read the book in one breath. While trying to understand how to deal with difficult people, it taught me a lot about myself and how I need to learn to first set expectations, better communicate them and then keep people accountable. This book could save any leader a lot of time and pain. Wish I had it 30 years ago."

Chris Morrill - United States

"In his book, Step Up or Step Out, Jonno White provides very practical step by step actions to deal with those difficult employees which have such a negative impact on a team. I highly recommend it."

Neelima Deshpande - India

"I would recommend Step Up or Step Out to anyone who has struggled with conflict at work or even at home. The step by step approach detailed here makes setting boundaries and expectations so much easier and stress free.

I wouldn't say I enjoy conflict after reading and applying the steps in the book but I'm far less bothered by it than I used to be. I no longer dread difficult discussions or difficult people. Thank you for a wonderful practical and useful book."

Keith Swenson - Mongolia

"I've used the very simple methods in the "Step Up or Step Out" book by Jonno. One person has moved on and a second has decided to stay and improve his performance after discussing where we need to go from here. Very simple straightforward way of addressing people who you work with to do better or move on."

Taryn Haynes-Smart - South Africa

"I had been struggling to connect meaningfully with a direct report when I came across Step Up or Step Out. The write up immediately resonated with me. Reading it provided me with clarity on what I needed to do. I established a regular one on one coaching connect on a weekly basis which has definitely changed the relationship for the better."

Paul M. Boomer - United States

"You don’t have to be a psychologist or have an advanced degree in HR to use Step Up or Step Out. It’s a process every manager in your business, even the owner-operated companies, should learn and use. And when you do, your other employees will thank you for providing what they seek, direction and clarity. Written to be understood by a ninth grader and with step-by-step directions, Step Up or Step Out will become a tool in your culture-related toolbox."


Logan Lee - United States

"As a Church Planter, I am daily dealing with all sorts of personalities, temperaments, and characters when it comes to team building! Jonno's book has helped me see what signs to look for when it comes to working with the RIGHT people, and putting them on my team! We can all learn how to 'deal' with difficult personalities in a loving way, by engaging in small battles. If you've ever wondered just why difficult people are so difficult - Read this book first!"

Lauren Clemett - Australia

"We all know the sting of having toxic people on our team and the way they can destroy a culture and a company. Jonno White's easy to read, absorbing and insightful book "Step Up Or Step Out" is the ideal guidebook for anyone dealing with difficult people. It provides eye-opening lessons and action steps to become a better leader and manager, taking the pressure off your staff development and guiding you to get the right people in the right seats on the right bus! Want to step up or step out as a far better manager of people? Read this book!"

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