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Top 19 Tips for Improving Internal Brand Awareness Among Employees (2023)

Updated: Jul 4, 2023

Are you looking to build a strong brand identity for your company? It's not just about having a catchy slogan or a memorable logo. A brand is a representation of your values, mission, and personality. And while external branding is important, it's equally vital to focus on internal branding to ensure that your employees are on board with your brand's vision and values. In this blog post, we'll share 19 tips to improve internal brand awareness among employees. These strategies include effective communication, fostering a culture of brand advocacy and consistency, and offering ongoing training and development opportunities. Whether you're a small business owner or a part of a large organization, these tips will help you create a cohesive brand identity and build a team of dedicated brand ambassadors. So let's dive in and explore how you can improve your internal brand awareness today!



Group 1: Communication and Training


Communicate brand vision, values, and mission

Provide clear brand guidelines

Train employees on-brand messaging

Foster a culture of collaboration and feedback

Encourage two-way communication

Use multiple channels to communicate with employees

Offer ongoing training and development opportunities


Group 2: Brand Advocacy and Engagement 8. Encourage employees to become brand ambassadors


Celebrate and recognize employee contributions

Align employee goals with brand goals

Encourage employee engagement with brand content

Provide opportunities for employee involvement in brand initiatives


Group 3: Consistency and Integration 13. Ensure consistent brand messaging across all channels


Foster a consistent brand experience across all touchpoints

Align internal and external brand messaging

Ensure brand values are reflected in all aspects of the business

Integrate the brand into all employee-facing materials

Ensure brand consistency in all employee-facing communications

Use employee feedback to improve brand consistency and integration


Group 1: Communication and Training


1. Communicate brand vision, values, and mission It's crucial to communicate your brand's vision, values, and mission to your employees so that they understand the company's purpose and goals. When employees know the brand's vision and values, they can align their work with the brand's goals, making them feel more engaged and invested in the company's success. To implement this tip, create an internal communication strategy that effectively communicates the brand's vision, values, and mission to all employees.


2. Provide clear brand guidelines Providing clear brand guidelines is crucial to ensure that all employees understand how to use brand assets consistently, such as logos, colors, and typography. Establish guidelines that are easy to understand and apply consistently across all communication channels. To implement this tip, create a brand style guide that outlines the dos and don'ts of using brand assets and make it easily accessible to all employees.


3. Train employees on brand messaging To ensure that employees can represent the brand accurately and consistently in all communication channels, it's crucial to train them on brand messaging. Provide employees with training materials that explain the brand's tone, voice, and messaging guidelines. Consider hosting regular training sessions to reinforce the brand's messaging and ensure that all employees are aligned with the brand's communication strategy.


4. Foster a culture of collaboration and feedback Creating a culture of collaboration and feedback encourages employees to share their ideas, concerns, and feedback, making them feel more engaged and invested in the company's success. To implement this tip, establish regular meetings with employees to discuss their concerns and ideas and provide a safe space where they can share their feedback.


5. Encourage two-way communication Encouraging two-way communication is essential to ensure that employees feel heard and valued. Provide channels for employees to share their feedback and ideas, such as regular check-ins, surveys, and feedback sessions. Create an internal communication strategy that emphasizes two-way communication and encourages employees to share their feedback and ideas.


6. Use multiple channels to communicate with employees Using multiple communication channels is crucial to ensure that all employees receive the brand's message effectively. Identify the most effective communication channels for each employee group and use them to distribute the brand's message. Consider using a mix of communication channels such as email, newsletters, social media, and intranet to reach all employees.


7. Offer ongoing training and development opportunities To keep employees engaged and invested in their work, provide ongoing training and development opportunities. Offer opportunities for employees to learn new skills, improve their knowledge, and grow professionally. Consider providing regular training sessions, attending industry events, and offering educational resources such as online courses and certifications.


Group 2: Let Your Employees Be Your Brand Advocates


As a business owner or manager, you want your brand to be spoken of positively by everyone, but especially by your employees. Encouraging your employees to become brand ambassadors is a key strategy to achieve this goal. Not only does it allow employees to take ownership of the brand, but it also shows them that you value their input and contributions. Here are some tips to help you achieve this:

8: Let Them Wear Their Pride on Their Sleeves


One way to encourage brand advocacy is to give employees the opportunity to show off their pride in the brand. You could provide branded clothing or merchandise, like t-shirts or caps, that they can wear both inside and outside of work. This will not only make them feel more connected to the brand, but it could also spark conversations with friends and family about their positive experiences working for your business.

9: Show Your Gratitude


Everyone likes to be recognized and appreciated for their efforts, and employees are no exception. Celebrating and recognizing employee contributions is an effective way to show them that their hard work doesn't go unnoticed. You could establish an employee recognition program, hold regular awards ceremonies, or simply write a personal thank-you note. By doing so, you reinforce a culture of brand advocacy and motivate employees to continue promoting the brand.

10: Make Sure Everyone's on the Same Page


Aligning employee goals with brand goals is a powerful way to increase employee engagement and drive brand success. Make sure your employees understand the brand's mission and vision, and provide them with clear and measurable goals that align with those objectives. This will help them see how their individual efforts contribute to the overall success of the brand and feel more invested in its future.

11: Keep Them Informed


If you want your employees to be effective brand advocates, you need to keep them informed and connected with the brand. Share brand content like newsletters, blogs, or videos with them regularly, and encourage them to provide feedback or share their own thoughts and ideas. This will help to create a sense of community around the brand, and employees will feel more involved and invested in its success.

12: Let Them Get Involved


Giving employees opportunities to contribute their own ideas and feedback can help to increase their engagement and ownership of the brand. You could involve them in brand initiatives like product launches, events, or social media campaigns. This not only allows them to play a role in shaping the direction of the brand, but it also shows that you value their input and expertise.


By implementing these tips, you can turn your employees into passionate brand advocates who are proud to promote your business both in and out of the workplace. Remember, a strong brand starts from within, and your employees are the foundation of that strength.



Group 3: Consistency and Integration


13. Ensure brand messaging consistency across all channels Consistency in brand messaging is critical for building a strong brand identity. It's important to make sure that all communication channels, such as email, social media, and internal documents, are conveying the same brand message. Inconsistencies in messaging can lead to confusion and undermine the brand's values and mission. So, make sure to keep your messaging consistent and avoid any mixed signals.


14. Foster a consistent brand experience across all touchpoints Every interaction an employee has with the company should reflect the brand's values and mission. From the website to the office decor, ensure that the brand experience is consistent across all touchpoints. Consistency in brand experience will help to build trust and loyalty among employees and customers alike.


15. Align internal and external brand messaging The messaging that employees communicate to customers should be aligned with the brand's external messaging. This will help to create a consistent brand experience for customers and build trust in the brand. Ensure that employees understand the external messaging and are able to align their communication accordingly. Aligning internal and external messaging will help to create a unified and consistent brand identity.


16. Ensure brand values are reflected in all aspects of the business Brand values should be integrated into all aspects of the business, from the company culture to product development. This will help to ensure that the brand is living up to its values and mission. Encourage employees to embody the brand's values in their work and to provide feedback on ways the brand can improve. When brand values are reflected in all aspects of the business, employees are more likely to be invested in the brand's success.


17. Integrate the brand into all employee-facing materials All internal materials, such as company newsletters and presentations, should reflect the brand's identity and messaging. This will help to reinforce the brand's values and mission among employees and ensure that they understand the brand's messaging. When employees are able to see the brand values reflected in all internal materials, they are more likely to feel connected to the brand's mission.


18. Ensure brand consistency in all employee-facing communications Ensure that all internal communication is consistent with the brand's identity and messaging. From emails to company-wide memos, make sure that all communication reflects the brand's values and mission. This will help to reinforce the brand's messaging and ensure that employees understand the brand's identity. When brand consistency is maintained in all communication, employees are more likely to understand the brand's mission and goals.


19. Use employee feedback to improve brand consistency and integration Encourage employees to provide feedback on ways to improve brand consistency and integration. This will help to ensure that the brand is aligned with employee values and that employees feel connected to the brand's mission. Use feedback to make improvements and reinforce the brand's identity and messaging. When employees feel that their feedback is valued, they are more likely to be invested in the brand's success.


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