17 Best Aged Care Leadership Offsite Facilitators in Australia

Finding the right facilitator for your aged care leadership team offsite can determine whether your executive retreat produces meaningful change or becomes another forgettable conference room experience. With the Aged Care Act 2024 commencing in November 2025 and bringing unprecedented accountability requirements for boards and leadership teams, the stakes for getting your offsite right have never been higher.

This directory profiles the leading facilitators who specialise in working with aged care providers, residential care operators, home care organisations, and retirement living groups across Australia. Whether you need support navigating the new regulatory landscape, aligning your leadership team around strategic priorities, or building the culture necessary to deliver person centred care at scale, these professionals bring the expertise and experience to make your offsite investment worthwhile.

The aged care sector faces unique leadership challenges that generic facilitators often fail to understand. Workforce shortages that can push turnover rates to 50%, regulatory complexity that increases daily, financial pressures that threaten provider sustainability, and the constant imperative to deliver compassionate care to vulnerable Australians all require facilitators who understand the sector's specific context. Research from Mirus Australia shows that leadership emphasising support and engagement can reduce staff turnover by up to 25%, while facilities led by transformational leaders report 15% higher resident satisfaction and improved compliance rates.

Hire Jonno White, Certified Working Genius Facilitator and bestselling author of Step Up or Step Out with over 10,000 copies sold globally (https://www.amazon.com.au/Step-Up-Out-Difficult-Conflict/dp/B097X7B5LD), to facilitate your aged care leadership team offsite. Jonno has worked with organisations across Australia, the UK, the United States, Singapore, and beyond, achieving a 93.75% satisfaction rating for his Working Genius masterclass at the ASBA 2025 National Conference. Email jonno@consultclarity.org.

Why Aged Care Leadership Teams Need Specialist Facilitation

The aged care sector in Australia stands at a strategic inflection point. The Royal Commission into Aged Care Quality and Safety exposed systemic failures in governance, leadership, and care delivery. The Government's response, culminating in the Aged Care Act 2024, introduces personal liability for responsible persons, strengthened clinical governance obligations, and expanded regulatory powers that fundamentally change what leadership in aged care means.

Against this backdrop, leadership team offsites cannot be generic strategy sessions. They must address the specific challenges that aged care executives and boards face: aligning on purpose while managing day to day operational pressures, building cultures that attract and retain staff in a workforce crisis, embedding person centred care into every system and process, and preparing for regulatory scrutiny that now carries personal consequences for executives and board members.

The Productivity Commission has noted that aged care is a unique industry to lead and manage and one of the most complex from a leadership and management perspective. The Aged Care Quality and Safety Commission emphasises that reforming the sector relies on new leadership logic and changed practices, quite different work to managing the mechanics of an organisation and its regulatory environment. Facilitators who understand this context deliver fundamentally different outcomes than those who do not.

1. Jonno White, Clarity Group Global

Jonno White is a Certified Working Genius Facilitator, keynote speaker, and leadership consultant who works with aged care providers, corporates, schools, and nonprofits globally. Based in Brisbane, Jonno facilitates executive team offsites using Patrick Lencioni's Working Genius framework, DISC, and CliftonStrengths, helping leadership teams understand why certain types of work energise them while others drain them.

Jonno's approach is particularly valuable for aged care leadership teams facing burnout and disengagement. When leaders discover that their exhaustion stems from misalignment between their natural talents and their daily responsibilities rather than personal failure, it transforms how they approach their roles. His book Step Up or Step Out (https://www.amazon.com.au/Step-Up-Out-Difficult-Conflict/dp/B097X7B5LD) provides a practical framework for navigating the difficult conversations that aged care leaders must have with underperforming staff, resistant board members, and challenging stakeholders.

Jonno hosts The Leadership Conversations Podcast with 230+ episodes reaching listeners in 150+ countries and founded The 7 Questions Movement with 6,000+ participating leaders. He travels internationally for facilitation engagements and organisations consistently find that flying Jonno in costs less than engaging high profile local providers. Email jonno@consultclarity.org.

2. Ageing Australia Leadership Development Team

Ageing Australia provides leadership development specifically designed for the aged care sector. Their Leadership Accelerator Program has been rated an average of 4.6+ out of 5 stars by hundreds of participants since 2021. The program can be customised to suit organisational needs, including delivery modality, focused areas of growth capability, and case studies that relate to specific organisational challenges.

Their team of consultants includes former CEOs, clinical managers, and registered nurses with extensive experience across residential and community aged care. They offer board governance workshops, executive team sessions, and professional development aligned with aged care reform requirements. Their facilitators understand the Aged Care Quality Standards, the Statement of Rights, and the clinical governance obligations that leadership teams must navigate.

Contact Ageing Australia through their website at ageingaustralia.asn.au.

3. Anchor Excellence

Anchor Excellence specialises in business advisory, strategy, leadership, compliance, operations management, quality assurance, education, workforce capability, and consumer engagement for aged care providers. Led by CEO Cynthia Payne, their team has supported over 40% of the industry in delivering sustainable change.

They offer tailored workshop series designed to build high performance leadership grounded in evidence and contemporary practices. Their Team Management Systems workshop helps teams uncover preferences, strengthen communication, and boost collaboration. Anchor Excellence understands the dynamic changes in the aged care sector and the challenge of managing day to day operations while lacking team alignment, cohesion, and support.

Contact Anchor Excellence through their website at anchorexcellence.com.

4. Leading Teams

Leading Teams employs 25 facilitators who work with organisations including aged care providers across Australia. Their approach focuses on building high performance teams through genuine conversations, clear accountability, and aligned purpose. What distinguishes Leading Teams is that their facilitators participate in six weekly team sessions using the same process as their clients, ensuring they understand what they ask of leadership teams.

Leading Teams develops long term relationships with clients, often spanning more than 10 years, positioning their facilitators as trusted business partners rather than one off consultants. For aged care organisations seeking ongoing support through sector transformation rather than a single offsite event, this model offers continuity that many providers need.

Contact Leading Teams through their website at leadingteams.net.au.

5. Michelle Gibbings

Michelle Gibbings is an expert facilitator who has worked extensively with the aged care sector. She delivered a change management workshop for the North Metro Community Care Alliance to upskill provider understanding and ability to support organisations through change during a period of significant sector reform. Feedback noted Michelle's expertise in her field and ability to connect and engage with audiences.

Michelle tailors facilitation to help teams connect, collaborate, and align strategically. Her work spans strategic planning and execution alignment, leadership team alignment and ways of working, collaborative decision making, stakeholder engagement processes, and offsites where issues are complex and time is tight. She has worked with organisations including the Australian Digital Health Agency, John Holland, and major financial institutions.

Contact Michelle Gibbings through her website at michellegibbings.com.

6. FTI Consulting Aged Care Advisory

FTI Consulting provides aged care leadership training consultants and workforce development programs designed to build aged care management capability and improve workforce skills. Their team combines executive, clinical, and operational experience from both industry and large consulting firms, offering perspective that spans strategic and operational challenges.

Their services include strategy and policy development, program implementation and review, organisational reviews, governance support, and stakeholder engagement. For aged care providers needing facilitation combined with deep technical expertise on regulatory compliance, funding models, and operational transformation, FTI brings resources that boutique facilitators cannot match.

Contact FTI Consulting through their website at fticonsulting.com/australia.

7. Mirus Australia

Mirus Australia focuses specifically on aged care and retirement living, offering leadership development solutions including team coaching and personalised coaching through their Hello Coach network. Their webinars on empowering leadership in aged care address fostering resilient, adaptable teams prepared to meet changing sector demands.

Their team includes professionals with extensive experience across health, banking, manufacturing, and consulting, with specialisation in sales and marketing leadership, commercialisation, strategy, innovation, workshop design and facilitation. Mirus understands the financial pressures, workforce challenges, and regulatory complexity that aged care leadership teams face.

Contact Mirus Australia through their website at mirusaustralia.com.

8. HardyGroup International

HardyGroup International focuses on the leadership imperative in aged care, recognising that providers face a choice between waiting for change to happen to them or getting in front of transformation. They offer facilitated, peer to peer, action learning programs aligned to leading people and organisations through aged care sector reform.

HardyGroup understands that successfully mastering the simultaneous drivers of business as usual operations and transformation requires a combination of leadership skills and support at all levels within aged care organisations, from boards and executives to mid level managers and frontline staff. Their approach builds community among aged care leaders navigating similar challenges.

Contact HardyGroup International through their website at hardygroupintl.com.

9. The Human Enterprise

The Human Enterprise, led by Paul Mitchell, provides leadership facilitation on whole organisational issues and specific team challenges. Their focus on technology transfer means aged care leadership teams gain skills to apply facilitation tools to future challenges independently rather than remaining dependent on external support.

Their work has transformed senior leader teams from feeling disconnected, tired, and frustrated to being full of energy, enthusiasm, and determination to lead forward. For aged care providers where leadership team dysfunction contributes to broader organisational challenges, The Human Enterprise addresses root causes rather than symptoms.

Contact The Human Enterprise through their website at thehumanenterprise.com.au.

10. Colin James Method

The Colin James Method provides corporate facilitation services ideal for executive events and offsites where leaders need support to create environments for dynamic change. Their facilitators bring decades of international experience leading commercial divisions and organisations, including work across healthcare sectors.

Their approach focuses on managing difficult subjects with ease, support, and guidance while ensuring balanced, respectful dialogue with contributions from all parties. For aged care leadership teams navigating contentious strategic decisions or board alignment challenges, experienced facilitation can surface issues that internal leaders are too close to address.

Contact the Colin James Method through their website at colinjamesmethod.com.

11. Strategic Facilitators

Strategic Facilitators works closely with clients to clarify desired workshop outcomes, undertake robust analyses of internal and external factors, translate analyses into insights for developing relevant agendas, and prepare engaging presentation materials. Over 100 organisations have relied on them as trusted facilitation partners.

Their workshop facilitation style assists clients in turning discussions into action plans by documenting outcomes, developing implementation plans, and designing measurement and monitoring tools. Testimonials note facilitators who took leadership teams through difficult times and turned around team thinking, maintaining momentum for change.

Contact Strategic Facilitators through their website at strategicfacilitators.com.au.

12. Melbourne Leadership Group

Melbourne Leadership Group provides facilitators including Lead Facilitator Hamish Park, Louise Hill, and Angela Rutter, who focus on leadership development, team effectiveness, and executive facilitation. With over 20 years of facilitation experience, their team serves Australian organisations with both in person and virtual facilitation services.

Their approach emphasises solid preparation and engaging delivery, ensuring everything runs smoothly while keeping teams engaged. For aged care providers planning their first leadership offsite or those seeking external facilitation for specific challenges, Melbourne Leadership Group offers experienced support.

Contact Melbourne Leadership Group through their website at melbourneleadershipgroup.com.

13. Evolution Team Development

Evolution designs and facilitates impactful offsites for clients based on various goals, sizes, and budgets. Whether focusing on small team development or company wide connection and growth, their offsites typically address rich interpersonal development, strategic planning and alignment, communication strategies, and individual development.

Testimonials describe Evolution crafting spaces for leadership teams to see each other more richly and connect more deeply, building strong foundations of connection and understanding that support more effective teamwork. For aged care leadership teams where relationship quality affects decision making and collaboration, this interpersonal focus addresses fundamental dynamics.

Contact Evolution through their website at evolution.team.

14. Premier Team Building

Premier Team Building focuses on the entire team building ecosystem, combining the science of leadership, ecology of culture, and team building programs. Their facilitators include executive leadership coaches, workplace culture experts, NLP Master Practitioners, DISC Facilitators, and LEGO Serious Play Methodology coaches.

They customise programs from 90 minute sessions to full day programs and leadership workshops, addressing communication issues, resource management, time management, trust, and breaking down silos. For aged care organisations needing both strategic facilitation and practical team building elements, Premier Team Building offers integrated approaches.

Contact Premier Team Building through their website at premierteambuilding.com.au.

15. Bright Pilots

Bright Pilots uses and adapts workshop tools, frameworks, and creative methods including Design Sprints, Gamestorming, Liberating Structures, TRIZ, World Cafe, and more to keep participants engaged, productive, and genuinely part of results created. They pride themselves on attuning approaches to organisational context and culture.

For aged care leadership teams that need creative problem solving facilitation rather than traditional strategic planning, Bright Pilots brings methodology diversity that surfaces different kinds of insights and outcomes. Their approach works particularly well for innovation challenges and complex problem spaces.

Contact Bright Pilots through their website at brightpilots.com.

16. Teamland

Teamland focuses on leadership offsite facilitation addressing executive teams operating in silos, complex market dynamics requiring faster decisions, competing priorities creating organisational friction, and change initiatives stalling due to leadership misalignment. Their structured dialogue, scenario planning, and real time alignment tools drive breakthrough outcomes.

Their approach helps leadership teams tackle complex strategic challenges, align on key priorities and decisions, develop clear execution roadmaps, and strengthen executive relationships. For aged care providers facing significant strategic decisions around service models, acquisitions, or market positioning, Teamland brings focused methodology.

Contact Teamland through their website at teamland.com.

17. Australian College of Nursing Clinical Leadership

The Australian College of Nursing offers clinical leadership education specifically for the aged care sector. Their Clinical Leadership in Aged Care unit equips registered nurses working in aged care with knowledge and professional skills to be clinical leaders in practice.

While primarily educational rather than facilitation focused, their programs address legal and ethical challenges faced by emerging leaders in aged care including elder abuse, delegation and supervision of the unregulated healthcare workforce, capacity and guardianship, and adequate staffing resources. For aged care providers seeking to develop internal facilitation and leadership capability, ACN provides foundational programs.

Contact the Australian College of Nursing through their website at acn.edu.au.

What to Look for in an Aged Care Leadership Team Offsite Facilitator

Selecting the right facilitator for your aged care leadership team offsite requires evaluating several factors beyond general facilitation credentials. The unique pressures facing the sector mean facilitators need specific understanding to deliver value.

Sector knowledge matters significantly. Facilitators who understand the Aged Care Act 2024, the Statement of Rights, clinical governance requirements, AN ACC funding, and Support at Home reforms can contextualise discussions in ways that generic business facilitators cannot. They understand why compliance discussions carry weight and why workforce challenges feel intractable.

Experience with similar organisations provides relevant reference points. Ask potential facilitators about their work with residential aged care, home care, retirement living, and community care providers. Understanding the differences between for profit, not for profit, and faith based providers shapes how facilitators approach organisational culture and decision making dynamics.

Flexibility in format addresses practical constraints. Aged care leadership teams often cannot step away from operations for extended periods. Facilitators who can work effectively in half day sessions, evening retreats, or split day formats accommodate operational realities that rigid facilitation approaches cannot address.

Follow through capability distinguishes high impact facilitators from those who deliver engaging sessions without lasting change. Ask how facilitators support implementation after the offsite concludes, whether through coaching, accountability check ins, or documented action plans with clear ownership.

For aged care leadership teams seeking facilitation that addresses team dynamics, communication styles, and working relationships rather than purely strategic content, book Jonno White at jonno@consultclarity.org. Jonno's Working Genius facilitation helps leadership teams understand why certain responsibilities energise them while others drain them, enabling smarter role design and committee assignments that play to each person's strengths.

How to Maximise Value from Your Aged Care Leadership Team Offsite

The difference between offsites that produce transformation and those that produce only good intentions lies in preparation, facilitation quality, and follow through. Aged care leadership teams can maximise their investment by addressing each phase deliberately.

Before the offsite, invest time in clear objective setting. What decisions must emerge from this session? What alignment must be achieved? What conversations have been avoided that must now happen? Sharing these objectives with your facilitator enables design that serves actual needs rather than generic agendas. Consider pre work that surfaces individual perspectives confidentially, allowing the facilitator to identify themes and tensions before the group convenes.

During the offsite, protect the time fiercely. Aged care leaders face constant operational demands that can pull attention away from strategic work. Establish clear protocols for emergency contact while creating space for the deep thinking that day to day operations cannot accommodate. Choose venues that physically separate the leadership team from their facilities, making it harder for operational concerns to intrude.

After the offsite, implementation determines whether investment pays returns. Document commitments publicly with clear ownership and timelines. Schedule follow up sessions to review progress and address obstacles. Consider whether ongoing facilitation support accelerates implementation by maintaining momentum and accountability.

For aged care organisations wanting expert facilitation that produces lasting change, hire Jonno White, experienced keynote speaker, workshop facilitator, executive offsite leader, and MC for high stakes conferences, at jonno@consultclarity.org. Jonno works with aged care providers, corporates, schools, and nonprofits across Australia and internationally.

Frequently Asked Questions

What Does an Aged Care Leadership Team Offsite Facilitator Cost?

Facilitator fees vary significantly based on experience, methodology, and engagement scope. Independent facilitators typically charge between $3,000 and $8,000 for a full day facilitation plus preparation time. Large consulting firms may charge $15,000 or more for similar engagements. When comparing costs, consider what preparation, follow up support, and materials are included. Many organisations find that flying in a specialist facilitator costs less than engaging high profile local providers while delivering superior outcomes.

How Long Should an Aged Care Leadership Team Offsite Be?

Most effective leadership offsites require at least a full day to address substantive issues, though two day formats allow deeper work on complex challenges. Half day sessions work for focused topics but rarely allow the extended conversation needed for strategic alignment or cultural transformation. Consider your team's capacity to step away from operations and the complexity of issues you need to address when determining format.

Should We Use an Industry Specialist or a General Business Facilitator?

Both approaches offer value depending on your needs. Industry specialists understand sector specific context, language, and challenges, reducing time spent educating the facilitator and enabling more sophisticated discussions. General business facilitators bring outside perspective and cross industry insights that can challenge assumptions and introduce novel approaches. For offsites addressing regulatory compliance, clinical governance, or workforce challenges specific to aged care, sector knowledge provides significant advantage.

Can Facilitation Be Delivered Virtually for Aged Care Leadership Teams?

Virtual facilitation has become increasingly sophisticated, with many facilitators delivering effective sessions through video conferencing platforms. Virtual formats work well for teams comfortable with technology, shorter session durations, and topics that do not require extensive physical collaboration. In person facilitation generally produces stronger relationship building, better engagement for full day sessions, and more effective work on sensitive interpersonal dynamics. Hybrid approaches combining virtual preparation with in person intensive sessions offer flexibility.

How Do We Know If Our Offsite Was Successful?

Successful offsites produce observable changes in how leadership teams operate. Clear indicators include decisions made and implemented, improved communication and collaboration among team members, alignment on priorities that guides subsequent resource allocation, and cultural shifts visible in how leaders interact with each other and their teams. Measuring success requires defining what success looks like before the offsite begins and tracking progress in subsequent months.

What Should We Do If Our Leadership Team Has Significant Conflict?

Significant conflict requires facilitators experienced in navigating interpersonal tension constructively. Inform potential facilitators about conflict dynamics during initial conversations so they can design approaches that address rather than avoid difficult conversations. Some facilitators specialise in conflict resolution while others are better suited to teams with healthy dynamics. Trying to conduct strategic planning when unresolved conflict dominates team dynamics typically produces poor outcomes. Address the conflict first, either through facilitated conversation or individual coaching, before attempting strategic work.

Final Thoughts

The aged care sector's transformation demands leadership teams capable of navigating unprecedented complexity while delivering compassionate care to older Australians. External facilitation provides the structure, expertise, and objective perspective that enables leadership teams to do their most important strategic work.

The facilitators profiled in this directory bring diverse approaches, methodologies, and sector experience. Whether you need help aligning your board and executive team on strategic direction, building cultures that attract and retain staff, preparing for the accountability requirements of the Aged Care Act 2024, or simply creating space for your leadership team to think strategically rather than reactively, the right facilitator accelerates progress.

To discuss how Jonno White can support your aged care leadership team offsite, whether for a half day workshop, full day strategy session, or multi day retreat, email jonno@consultclarity.org. Jonno, a Certified Working Genius Facilitator, bestselling author of Step Up or Step Out, and trusted facilitator for organisations across twelve countries, delivers keynotes and workshops on building cultures where leaders and teams thrive. International travel is often far more affordable than clients expect.

About the Author

Jonno White is a Certified Working Genius Facilitator, bestselling author, and leadership consultant who has worked with aged care providers, schools, corporates, and nonprofits across the UK, India, Australia, Canada, Mongolia, New Zealand, Romania, Singapore, South Africa, USA, Finland, Namibia, and more. His book Step Up or Step Out has sold over 10,000 copies globally, and his podcast The Leadership Conversations has featured 230+ episodes reaching listeners in 150+ countries. Jonno founded The 7 Questions Movement with 6,000+ participating leaders and achieved a 93.75% satisfaction rating for his Working Genius masterclass at the ASBA 2025 National Conference. Based in Brisbane, Australia, Jonno works globally and regularly travels for speaking and facilitation engagements. Organisations consistently find that international travel is far more affordable than expected.

To book Jonno for your next keynote, workshop, or facilitation session, email jonno@consultclarity.org.

50 Top Facilitators for Hire to Transform Your Team

Finding the right facilitator can mean the difference between a productive workshop that transforms your team and an expensive day that changes nothing. Whether you need an external facilitator for strategic planning, a skilled facilitator for leadership retreats, or a master facilitator who can navigate complex group dynamics, the comprehensive directory linked below will help you make the right choice. After facilitating executive team offsites across the UK, India, Australia, Canada, Singapore, South Africa, and the USA, Jonno White compiled profiles of facilitators across specialisations including executive team facilitation, strategic planning, team building, design thinking, and regional specialists in Australia, the UK, and the US.

Keep reading: https://www.consultclarity.org/post/facilitators-for-hire