1. What have you found most challenging as a leader of a small or medium enterprise?

Finding people who will emotionally connect with my vision for the company.

2. How did you become a leader of an SME? Can you please briefly tell the story?

The idea for the companies was mine and I have developed the ideas with a small team of kindred spirits.

3. How do you structure your work days from waking up to going to sleep?

Mornings are dedicated to catching up on emails and scheduled phone calls and conference calls. Afternoons are quieter with time to think and be creative.

4. What's the most recent significant leadership lesson you've learned?

Win the minds of those you work with and they will work diligently for you but win their hearts and they will follow you to the ends of the earth.

5. What's one book that has had a profound impact on your leadership so far? Can you please briefly tell the story of how that book impacted your leadership?

No book as I do not believe that you learn about leadership from books. It was an individual who was my boss over 50 years ago that really taught me that leadership comes from the heart.

6. How do you build leadership capacity in an SME?

Encourage everyone by insisting that they are going to be wildly successful, that they have what it takes in spades and, to never ever,give up!

7. What is one meaningful story that comes to mind from your time as a leader of an SME so far?

Teamwork is the result of each individual's excellence working together.