top of page

21 Practical Steps After Working Genius With Your Team

  • Writer: Jonno White
    Jonno White
  • Feb 10
  • 35 min read

You have done Working Genius with your team. Everyone completed the online assessment, reviewed their custom report, and discussed the six types of working genius together. The working genius team map is on the wall or saved in a shared drive. You had those aha moments, those lightbulb moments where people finally understood why some types of work energize them while others drain energy and leave them depleted.

 

And now the question that separates teams who transform from teams who forget: now what? What next?

 

Here is the honest truth that most working genius resources skip entirely. The working genius assessment itself changes nothing. Patrick Lencioni and the Table Group created this practical tool to be simple and practical, taking only 10 minutes and 42 questions at $25 per person. But it is what you do in the days, weeks, and months after the assessment that determines whether your working genius results become a game-changer or just another personality assessment collecting dust in someone's inbox.

 

Research on learning transfer consistently shows that without deliberate follow through, the knowing to doing gap swallows most insights from team building exercises. The test and forget pattern is real, and it affects every assessment from Myers-Briggs to StrengthsFinder to DiSC to Enneagram to Kolbe and Belbin team roles. Unlike a personality test, Working Genius is not about identity. It is about how people work and how they contribute to the stages of work.

 

Patrick Lencioni, who also wrote the Five Dysfunctions of a Team, designed Working Genius to provide support for a different problem: not the dysfunctions between people, but the mismatch between people and the type of work they are asked to do.

 

Working Genius is different in one critical way. Unlike a personality test that describes who you are, the working genius model describes how you work, specifically which of the 6 types of working genius bring you joy energy and fulfillment and which ones leave you frustrated and burned out. It identifies your areas of genius, your natural strengths, and the areas where you need support. The working genius framework maps directly to how work actually gets done through the three stages of ideation, activation, and implementation, which means the opportunities for practical application are everywhere in your daily operations.

 

Over 1.3 million people have completed the working genius assessment globally in under five years, making it the fastest growing productivity tool for teams in the world. But even the most powerful tool only works when you put it to work.

 

This guide walks you through 21 actionable strategies to apply it after your working genius session so your team captures lasting value. Whether you did a half day workshop, a full day offsite, a team retreat, or a quick group session, these practical ways will help you move from insight to action and make it stick.

 

Jonno White, Certified Working Genius Facilitator and bestselling author of Step Up or Step Out with over 10,000 copies sold globally, has facilitated working genius workshops with leadership teams across Australia, the UK, the United States, Singapore, Canada, India, and beyond. He works with schools, corporates, nonprofit organizations, churches, and companies of every size. To have Jonno facilitate the next steps of your Working Genius journey, email jonno@consultclarity.org.

 

Hand wiping dust from a vibrant team strategy map revealing Working Genius insights hidden beneath months of neglect

Why What Happens After Working Genius Matters More Than the Session Itself

 

The pattern is painfully common. A team completes the working genius assessment. Everyone reviews their working genius profile and working genius report. The productive conversation is rich and honest.

 

Staff members leave feeling understood and energized, with new self-awareness about their areas of working genius, working competencies, and working frustrations. Then Monday arrives. Emails pile up. Staff meetings resume at their usual pace.

 

Within two weeks, the team map is buried and the working genius language quietly disappears from everyday work.

 

This is not a failure of the working genius model. Patrick Lencioni designed the working genius framework to produce immediate clarity, and it does. When people hear their working genius assessment results read back to them, they often say it is spot on, that it nailed it, that it resonates deeply. The failure happens when teams treat the assessment as a one time event rather than a starting point for a new way of working together.

 

Organizational psychologists call this the knowing to doing gap, and it plagues organizational effectiveness everywhere.

 

Teams that sustain working genius results share three characteristics. They revisit the framework regularly in their daily rhythms. They make structural changes to how work is assigned and meetings are run, creating a team environment where team coaching and team leadership thrive. And they have someone, whether an internal champion or an external certified facilitator facilitating ongoing conversations that keep the working genius framework alive.

 

Building a team that functions as one of the great teams and high-performing teams in your industry requires more than a single session. The working genius tool is simple and practical by design. The challenge is not understanding it. The challenge is embedding it into the real world of deadlines, deliverables, and competing priorities so your team efforts translate into productive work and project success.

 

The leader's impact on whether Working Genius sticks cannot be overstated. Research from Lencioni and the Table Group suggests that the leader amplifies or diminishes every team dynamic, carrying roughly double the impact of any other team member. When the leader models working genius language, references the team map in decision-making, and openly discusses their own genius zones and frustration zones, the entire team culture shifts. When the leader treats it as a completed exercise, so does everyone else.

 

Book Jonno White, Certified Working Genius Facilitator who achieved a 93.75% satisfaction rating at the ASBA 2025 National Conference, to run a follow up working genius implementation session for your team. His coaching and facilitation helps leadership teams move from eye-opening insights to sustained transformation. Email jonno@consultclarity.org.

 

Getting Your Foundation Right

 

1. Put the Working Genius Team Map Where Everyone Sees It Every Day

 

The single most important first step you can do in the first 48 hours after your working genius session is make the team map visible. Print it and put it on the wall in your meeting room. Pin it to the top of your team's shared channel on whatever platform or digital tool your organization uses. The working genius team map is not a keepsake from an offsite or team retreat.

 

It is an operating document that should inform daily workflows and decisions about who does what.

 

When team maps are visible, something powerful happens. People start referencing them naturally before making team assignments. A manager will glance at the map and think about whether the staff member they are about to ask is best positioned for that type of work, or whether they are pushing someone into their frustration zones. That single pause, repeated dozens of times a week, changes how an entire team operates.

 

It improves team communication, reduces misalignment, and helps everyone contribute best. Teams that hide their team map in a folder lose this ambient reminder, and with it, they lose the micro-decisions that compound into real transformation. Whether you use team map software like the Leadr Advantage platform or simply a whiteboard, make it visible.

 

2. Schedule a Follow Up Conversation Within Two Weeks

 

The initial working genius workshop creates excitement and self-discovery. A follow up conversation within 10 to 14 days converts that excitement into sustained practice and traction. This does not need to be a full workshop. A 60 to 90 minute check in where the team discusses what they have noticed since the session is enough.

 

Ask each person two questions: where have you noticed yourself working in your genius zone this fortnight, and where have you noticed yourself stuck in your working frustration areas?

 

This follow up serves a critical function. It signals that the organization is serious about applying working genius results, not just learning about them. Teams that skip this step almost always experience what researchers call the fade effect, where new knowledge decays rapidly without reinforcement. The two week window is intentional.

 

It is soon enough that the coaching session is fresh, but far enough away that people have had real life work experiences to reflect on. You might also ask: does this resonate with how you experienced work this week? That single question opens the door to honest productive conversation about energy realities and where people add value versus where they struggle. For more on structuring these conversations, check out my blog post '13 Simple Steps: How to Run a Working Genius Workshop' at https://www.consultclarity.org/post/run-working-genius-workshop.

 

3. Create a Shared Language Agreement

 

Working Genius gives your team a common language that did not exist before the session. Words like genius, competency, frustration, Wonder, Invention, Discernment, Galvanizing, Enablement, and Tenacity, the WIDGET acronym, now carry specific meaning in your work environment. The six types of working genius become a shared language for discussing how people work, what energizes them, and what drains them. But shared vocabulary only becomes common language when the team agrees to actually use it in everyday work.

 

This means saying things like "I think this project requires more Wonder before we jump to Galvanizing" or "Can someone with the Genius of Tenacity own the follow through on this deliverable?" It also means being honest when you are being asked to operate in your working frustration: "I can do this, but I want to flag that it sits in my frustration zone, so I may need support and encouragement." Teams that normalise this kind of transparency build psychological safety and dramatically reduce the hidden resentment, tension, and quiet burnout that plague most organizations. The working genius language is the bridge between knowing your working genius assessment results and living them. When you have a common language, you build stronger teams where miscommunication and misunderstanding give way to empathy, respect, and appreciation for how each person is wired.

 

Hire Jonno White, host of The Leadership Conversations Podcast reaching listeners in 150+ countries, to facilitate a working genius implementation workshop that builds shared language and team culture from day one. Email jonno@consultclarity.org.

 

Redesigning How Your Team Works

 

4. Audit Your Current Roles and Responsibilities Against the Team Map

 

Take your working genius team map and lay it alongside each person's actual job description, job title, and current roles and responsibilities. Look for mismatches. Is anyone spending the majority of their time in their working frustration areas? Is anyone whose genius is Wonder stuck in Tenacity heavy execution work, essentially wearing too many hats in the wrong type of work?

 

Is your team's only person with the Genius of Discernment being bypassed in key decision-making? Are you putting square pegs into round holes?

 

This audit does not require a complete restructure. Even small shifts can produce an outsized impact. Moving 20 percent of someone's responsibilities to better align with their genius zone can transform their engagement, job satisfaction, and energy. The research on person-job fit and role fit consistently shows that alignment between natural abilities and daily operations is one of the strongest predictors of performance and individual fulfillment.

 

Role optimization starts with awareness and continues with deliberate role design. Write down every mismatch you find. Then prioritise them by impact: which realignment would produce the biggest improvement in team performance and help you build productive teams? Consider what you can delegate, what you can swap between team members, and what you might need to reorganize roles around entirely.

 

5. Redesign Your Meeting Structure Using the Stages of Work

 

Every project and every initiative moves through the three stages of work: the ideation phase with Wonder and Invention, the activation stage with Discernment and Galvanizing, and implementation with Enablement and Tenacity. Most staff meetings and team meetings smash all three stages together, which creates what practitioners call turbulence. Someone is trying to brainstorm new ideas and generate ideas from a blank whiteboard while someone else is trying to evaluate ideas and poke holes, while a third person wants to know who is pushing projects to the finish line by Friday's deadline.

 

After Working Genius, redesign your meeting design to declare which stage of work you are in. Start meetings by naming the meeting purpose: "This is an ideation conversation" or "We are in the activation stage today" or "This is an implementation check in." This simple declaration lets people know which genius types are most needed. Your Tenacity people do not need to push for checking boxes during a Wonder session. Your Invention people do not need to generate creative solutions during a follow-up meeting about deliverables.

 

Better meetings, more productive meetings, and effective meetings all start with meeting norms that respect the stages of work. Unproductive meetings happen when the meeting agenda tries to cover all six types of working genius simultaneously without declaring the meeting purpose. Assign meeting roles that align with genius areas and watch how quickly productive meetings become the norm rather than the exception. For a deeper exploration of meeting science and meeting types, check out my blog post '100 Proven Tips for Working Genius in the Workplace' at https://www.consultclarity.org/post/working-genius-workplace.

 

6. Build Genius Based Handoffs Into Your Workflow

 

Work does not flow in a straight line, but every project lifecycle moves through predictable phases of work and project phases. After your working genius session, identify where your team's workflows stall and map those stall points to the genius transitions. Projects stall at the handoff between Invention and Discernment, where novel ideas and creative solutions need a gut check and evaluation but no one feels empowered to provide a red light or green light. They stall again between Galvanizing and Enablement, where enthusiasm and momentum exist but hands on support systems have not been organised to remove friction.

 

Design explicit handoff moments and transition points into your project management workflows. When the brainstorming phase ends, formally invite your Discernment people to assess situations, refine ideas, and apply their pattern recognition and good judgment. Create a discernment gate, a checkpoint where ideas get a pressure test before the team rallies around them, preventing half-baked and premature launches. When the direction is set, formally invite your Enablement and Tenacity people to execute, providing encouragement and assistance and driving projects to completion across the finish line.

 

These handoffs can be as simple as a recurring meeting agenda item or a pipeline stage in your project management tool. The key is making the transition deliberate rather than hoping it happens organically. Without explicit handoffs, projects stalling is inevitable because each genius type needs clear permission and space to contribute best.

 

Engage Jonno White, founder of The 7 Questions Movement with over 6,000 participating leaders globally, to redesign your team's workflow and handoff structure using the Working Genius framework. Email jonno@consultclarity.org.

 

Strengthening Individual Application

 

7. Have Each Person Create a Personal Working Genius Action Plan

 

Group insights are powerful, but individual application and personal development is where the working genius tool changes everyday work. Ask each team member to create a simple one page action plan. First, what is one thing I can do this month to spend more time in my genius zone, doing the type of work that brings me joy and fulfillment? Second, what is one responsibility in my frustration zone that I can delegate, swap, or get support on?

 

Third, who on the team can I partner with to complement my gaps, complement your gaps through collaboration, and cover each other's frustration zones so we both end up in the right places doing work that what you love rather than what you avoid?

 

This exercise moves your working genius profile from abstract self-discovery to concrete behaviour change and follow-through. A person with the Genius of Wonder might block silent reflection time and pre-reads each week for big questions and big picture strategic thinking before their calendar fills with execution tasks, protecting their capacity for creativity and the kind of thinking that could reshape the team's direction. A person with the Genius of Enablement might volunteer to take over the onboarding support role that has been draining someone with Invention genius. An individual contributor with Tenacity might take ownership of the checklist, tracker, and follow-up accountability that no one else finds fulfilling.

 

These small individual shifts, multiplied across a team, produce game-changing results. Personal action plans also create accountability because each person has stated publicly what they intend to adjust. Job crafting research by Amy Wrzesniewski shows that proactively reshaping your role to match your natural talents increases job satisfaction, engagement, and personal strengths without requiring a new job title or formal restructure. The key is actionable ways to rebalance work toward where you thrive and away from where you struggle.

 

8. Pair People Across Genius Lines for Key Projects

 

One of the most practical ways to apply working genius results is intentional pairing. After your session, look at your upcoming strategic initiatives and deliberately pair people whose genius types complement each other across the stages of work. Pair a Wonder person with a Tenacity person. Pair someone with the Genius of Invention with someone who has the Genius of Discernment.

 

Pair a Galvanizing person with an Enablement person. These complementary pairings create natural coverage across the full project lifecycle.

 

The power of intentional pairing goes beyond task distribution and delegation. When Invention pairs with Discernment, the ideas that emerge are both inventive and practical, because someone is generating bold solutions while someone else is providing a gut check and quality control. These are what the working genius model calls disruptive geniuses paired with responsive geniuses. When Galvanizing pairs with Enablement, the team gets both the rallying people and inspiring momentum plus the hands on helping, supporting, and encouraging that follow through requires.

 

Without intentional pairing, managers default to assigning work based on availability or seniority, which often means people end up doing the wrong type of work. They are stretched thin, overworked, and compensating for gaps that someone better positioned sits two desks away from filling. For a complete guide to working genius pairings and unique pairing descriptions, check out my blog post '35 Essential Keys to Working Genius Pairings' at https://www.consultclarity.org/post/working-genius-pairings.

 

9. Address the Guilt and Shame Around Working Frustration Areas

 

One of the most underrated working genius benefits from a good session is the relief people feel when they learn that their working frustrations are normal and not a personal failing. Many people feel guilty about not enjoying certain types of work. They carry guilt and judgment about what they avoid and what they cannot seem to muster enthusiasm for. The working genius assessment removes that shame by showing that frustration zones are simply areas that are neither natural nor energizing, not weaknesses to be fixed.

 

But that relief can fade quickly when the pressure of daily operations returns. People slide back into feeling guilty about not being skilled at tasks that fall in their frustration zones, or depleted by work that others seem to find effortless. After the session, keep the conversation about guilt and shame alive with compassion and grace. Check in with direct reports individually in one-on-ones and ask whether they are still carrying unnecessary weight.

 

Remind them that working competency is not the same as working genius, and that trained capability in something you find draining is not sustainable long term. Burnout researcher Christina Maslach has shown that burnout is not just about exhaustion but about cynicism, disengagement, and the wrong type of work that leaves people energy-sapping themselves into the ground. Working Genius gives teams the language to prevent burnout, avoid burnout, and reduce burnout by addressing misalignment directly rather than pretending every person should love every task. The goal is not to eliminate frustration entirely, as every job requires all six geniuses at various times, but to help people spend more time where they are energized, fulfilled, and doing their best work.

 

Understanding pairings like Wonder and Discernment, which produce thoughtful evaluators and motivators of ideas, or Invention and Galvanizing, which produce creative starters who could rally a room around new possibilities, helps team strengths emerge and helps people find a better way to contribute where they add value.

 

Book Jonno White, Certified Working Genius Facilitator and consulting leader who works with boards, nonprofit leaders, and corporate leadership teams globally, to run a deeper working genius coaching session focused on individual application and personal development. Email jonno@consultclarity.org.

 

Embedding Working Genius Into Team Culture

 

10. Add Working Genius Check Ins to Your Regular Team Rhythm

 

The fastest way to make working genius stick is to embed it in conversations that already happen. Add a simple Working Genius check in to your weekly or fortnightly staff meetings and daily rhythms. This can be as brief as five minutes. Go around the room and ask each team member to share one moment from the past week where they were operating in their genius zone and one moment where they were stuck in their frustration zone.

 

What energizes you this week? What drains you?

 

This practice does two things. It keeps the working genius framework active in people's minds as part of their everyday work, and it surfaces real time data about how work is being distributed. If someone reports being stuck in their working frustration three weeks in a row, that is a signal that a role design adjustment or task swap is needed. It also helps managers observe patterns: is there a bottleneck where one person is overloaded with work in their frustration zone while another person with the right genius has bandwidth?

 

Teams that build this into their regular rhythm report that it becomes second nature within six to eight weeks, and that removing it feels like losing a vital self-awareness and team communication tool. A five minute check in prevents weeks of silent frustration, disengagement, and the invisible labour of compensating for misalignment.

 

11. Use Working Genius Language in Performance Conversations and One-on-Ones

 

Performance reviews and 1-on-1 meetings become dramatically more productive when you incorporate the working genius model. Instead of generic questions like "How are things going?" a supervisor or manager can ask "How much of your time this quarter has been spent in your genius zone versus your frustration zone?" and "What would it take to shift the balance by ten percent toward your genius areas?" These questions are actionable and specific in a way that generic feedback conversations are not.

 

This reframes performance conversations from evaluation to energy management and alignment. When a staff member is struggling, the first question becomes whether they are in a role fit mismatch, doing the wrong type of work, rather than whether they are underperforming. This distinction matters enormously for retention, engagement, and trust. People who feel seen, understood, and appreciated for how they are wired are far more likely to stay, contribute best, and grow.

 

It also transforms the coaching relationship. A leader who understands their direct reports' working genius profile, working competencies, and working frustrations can guide them toward projects and responsibilities where they will thrive rather than burn out. If you need support navigating these conversations effectively, Jonno White's book Step Up or Step Out provides a practical framework for problem-solving through honest conversations that build trust rather than create tension and conflict. You can find it at https://www.amazon.com.au/Step-Up-Out-Difficult-Conflict/dp/B097X7B5LD.

 

12. Revisit the Team Map When Team Composition Changes

 

Every time someone joins or leaves the team, your working genius team map changes and your collective strengths shift. A departure might remove your only Genius of Discernment, which means intuition and instincts for evaluating ideas disappear, bad ideas will survive longer, and decision-making will lack rigor. A new hire might add a second Galvanizing genius, which brings excitement and enthusiasm for mobilizing people but can also create competition for the rallying role. Whenever your team composition shifts through new hires, departures, or cross-functional team reorganization, pull out the team map, update it, and discuss what has changed.

 

This practice also transforms your hiring process and candidate selection approach. Instead of hiring for generic excellence, use the team map to identify gaps, specifically which genius is missing or underrepresented, and prioritise strategic hires and candidates who bring that natural energy. This does not mean interviewing exclusively based on working genius types, but it means making genius gaps a factor in the conversation alongside job duties and trained capability. Ask in the interview process: where do you add value naturally?

 

What type of work feels like it brings you joy versus what feels like obligation? Teams that do this consistently report faster onboarding, better role fit and team integration for new hires, and fewer of the "brilliant person, wrong seat" situations that cost organizations thousands in disengagement, overload, and eventually turnover. When you know you need someone best fit for the Genius of Tenacity, you can write a job description that attracts finishers and doers rather than thinkers and starters. You fill gaps rather than adding more of what you already have, and you build balanced teams rather than teams overloaded at the altitude of one genius type.

 

This helps you put the right people in the right seats doing the right projects. For more on building effective teams through Working Genius, check out my blog post '30 Effective Tips: Working Genius for Executive Teams' at https://www.consultclarity.org/post/working-genius-executive-teams.

 

Bring Jonno White in to run a Working Genius refresh session whenever your team composition changes, whether through hiring, departures, or organizational change. Whether you want Jonno to work with your team virtually or face to face, reach out to jonno@consultclarity.org to discuss options. International travel is often far more affordable than clients expect.

 

Tackling Common Post-Session Challenges

 

13. Stop People From Weaponising Their Working Genius Results

 

This is the single biggest risk after any working genius session. Someone uses their working frustration as an excuse to avoid work: "That is my frustration, so I cannot do it." Or someone labels a colleague based on their genius types: "Do not ask Sarah, she is not a Tenacity person." Both of these responses fundamentally misuse the working genius framework and damage trust, respect, and team culture.

 

Address this directly and early. Working Genius is a lens for self-awareness and understanding, not a permission slip for avoidance or a weapon for judgment. Every job requires all six geniuses at various times. This is table stakes, non-negotiable, essential.

 

The goal is to spend more time in your genius zone and less in your frustration zone, not to eliminate working frustrations entirely. Lencioni himself has been clear that every job is a "six letter job." The framework helps you manage energy across all six types of work, not opt out of the ones you find draining. Teams also need to watch for the subtler version of weaponisation, where people use working genius labels as fixed identities rather than energy realities. Someone might say "I am a Wonder person" as if that excuses them from ever executing on details or meeting a deadline.

 

In reality, the working genius assessment measures energy patterns, not fixed abilities. People can and do contribute across all different types of work. The model helps them understand which contributions are sustainable and where they need support, boundaries, and flexibility.

 

14. Bridge the Gap When a Working Genius Type Is Missing From Your Team

 

Not every team has all six types of working genius represented. After your working genius session, look at the team map and identify any genius that has zero representation, any missing genius or missing geniuses. This gap explains specific patterns of dysfunction and pain points. A team without Wonder will skip big questions and the ideation phase, jumping straight to solutions without asking what if or scanning and sensing for possibilities.

 

A team without the Genius of Discernment will lack the intuitive ability to read the room, intuit problems, and provide refinement and quality control before launch. A team without the Genius of Galvanizing will generate great creative solutions and novel ideas that never gain buy-in, momentum, or urgency because no one is rallying people to take action. A team without the Genius of Enablement will lack the helpers and supporting systems that make implementation possible. A team without Tenacity will start more initiatives than it finishes, with no one driving projects to completion, checking boxes, or ensuring conformance to standards.

 

Once you identify gaps, you have three options. First, ask someone whose working competency includes the missing genius to consciously lean into it, with the understanding that this is a competency trap, not sustainable, and should be time limited before they burn out. Second, borrow someone from another department, a cross-functional team member, or a volunteer who carries that genius and is best positioned to help. Third, make strategic hires specifically to fill gaps and build a more balanced team.

 

The worst option is ignoring the succession risk and hoping the problem resolves itself, because team gaps never do. Teams that operate without awareness of their missing geniuses keep repeating the same frustrating patterns: projects stalling, ideas dying, misunderstanding between thinkers and doers, and friction between starters and finishers.

 

15. Prevent the Test and Forget Pattern

 

Organizational psychology has studied what they call failure of learning transfer for decades. It describes the well documented gap between learning something new and actually applying it to make a meaningful difference in real world daily operations. Working Genius is vulnerable to the same pattern unless you actively prevent it. The online assessment takes ten minutes.

 

The working genius session might take half a day. But embedding the working genius assessment results into how your team operates requires sustained attention over weeks and months. Without deliberate effort, even the most eye-opening insights collect dust.

 

Set calendar reminders for 30, 60, and 90 days after your working genius workshop. At each checkpoint, ask the team a simple question: on a scale of one to ten, how actively are we using Working Genius in our daily workflows? If the number is below five, something needs to change. Maybe you need a refresh and a group session.

 

Maybe you need to bring in an external certified facilitator or certified practitioner to reignite the conversation through a coaching session or discovery call. Maybe you need to revisit your meeting design, meeting norms, or meeting agenda to embed the stages of work. The teams that sustain working genius results are the ones that treat it as a living productivity framework, not a completed exercise. Consider additional working genius resources like the working genius podcast from Lencioni and the Table Group, working genius certification or facilitator certification training for an internal champion, or a follow up seminar or webinar to deepen understanding.

 

The investment in making the working genius tool stick pays for itself many times over in the ability to increase productivity, reduce conflict and friction, and build healthier team dynamics where everyone knows where you add value and where you need support.

 

Engage Jonno White, consulting facilitator and leadership coaching specialist, to run a 90 day Working Genius implementation review for your team. Whether your organization is a school, church, nonprofit, business, company, or government department, Jonno's facilitation transforms eye-opening moments into sustained change. Email jonno@consultclarity.org.

 

Going Deeper With Working Genius

 

16. Explore Your Unique Pairings as a Team

 

Most teams stop at understanding the six individual genius types. But the working genius model includes 15 unique pairing combinations that add a layer of nuance beyond the initial assessment report. Pairings like the Creative Dreamer (Wonder and Invention), the Discriminating Ideator (Invention and Discernment), or the Loyal Finisher (Enablement and Tenacity) describe the specific flavour of contribution each person brings. understanding these pairings deepens self-awareness and team development beyond what the working genius profile alone provides. Each person's unique talents and unique pairing.

 

Schedule a dedicated individual session or group session where each person reads and discusses their unique pairing description. This often produces a second wave of a-ha moments and breakthrough understanding. People frequently say that while the six working genius types made sense, their unique pairing described them with startling precision and felt spot on. This conversation also helps team members understand the distinction between disruptive geniuses like Wonder and Invention that initiate change and ask bold questions about the status quo, and responsive geniuses like Discernment and Enablement that scan and sense the environment before contributing their instinctive, intuitive evaluation or flexibility and compliance in supporting others.

 

Understanding the altitude of geniuses, from Wonder at 30000 feet asking big picture what if questions to Tenacity at ground level ensuring closure and conformance, helps teams see why certain people naturally clash: they are simply operating at different altitudes of the project lifecycle. For a comprehensive guide, check out my blog post '35 Essential Keys to Working Genius Pairings' at https://www.consultclarity.org/post/working-genius-pairings.

 

17. Map Your Working Geniuses to Your Current Projects and Strategic Initiatives

 

Take your three biggest current projects, campaigns, or strategic initiatives and map each one against the six stages of work. For each project, ask: where are we right now in the phases of work, ideation, activation, or implementation? Who on the team is carrying the load at this stage of work? Is that person operating in their genius zone or their working frustration?

 

Are we asking visionaries and thinkers to do implementation work, or asking implementers and finishers to ideate and brainstorm from a blank slate?

 

This exercise surfaces why certain projects feel stuck and why change resistance or projects stalling keeps happening. A campaign in the activation stage might be stalling because the person driving it has Wonder and Invention genius but lacks Galvanizing energy to inspire people, mobilize the team, and build urgency around the initiative. A project in the implementation phase might be losing quality because the person responsible has Galvanizing genius but not the Genius of Tenacity to push through to completion with rigor, standards, and accountability. A change management initiative or change initiative might face change resistance not because the idea is bad, but because the team skipped the Discernment checkpoint and launched without a proper pressure test.

 

When someone is assigned the wrong genius for their stage of work, they overcommit and deplete themselves. Once you see the mismatch, the solution is usually straightforward: the required action is to bring in the right genius at the right stage of the project lifecycle rather than expecting one person to carry all project phases. You stop asking people to be something they are not, and you optimize how the team's distinct talents and unique contributions flow through the work.

 

18. Connect Working Genius to Your Strategic Planning and Change Leadership

 

Working Genius is not just a team building or team dynamics tool. It has direct implications for strategic planning, change leadership, vision setting, and organizational effectiveness. Every successful initiative requires all six geniuses needed in sequence: the Genius of Wonder to observe, scan and sense, ask big questions, and identify what if possibilities for improvement; the Genius of Invention to ideate and generate novel ideas, original ideas, and bold solutions from a blank whiteboard; the Genius of Discernment to assess situations with intuition, instincts, and pattern recognition, providing the gut check and data driven evaluation that separates good ideas from premature ones; the Genius of Galvanizing to inspire, rally, and mobilize people toward buy-in, commitment, and action with enthusiasm and urgency; the Genius of Enablement to show up, say yes, and provide the helping, supporting, assistance, and encouragement that removes obstacles and enables implementers; and the Genius of Tenacity to execute, pushing projects across the finish line with rigor, details, checklist discipline, deliverable tracking, deadline ownership, standards, conformance, and milestones that ensure closure and completion.

 

After your working genius session, look at your strategic planning process and ask which stages consistently get shortchanged. Many leadership teams overindex on Galvanizing, getting excited about new directions, selling the vision internally, evangelizing and recruiting support, while underinvesting in Discernment, the red light green light evaluation that prevents the team from launching half-baked initiatives. Other teams are strong in Tenacity, executing the plan with detail and rigor, but weak in Wonder, failing to reconsider whether the plan is still the right one or whether the status quo needs disruption. Mapping your team's genius composition to your planning process reveals blind spots that have been invisible for years.

 

It transforms strategic planning from a personality driven power struggle into a structured workflow where each genius contributes at its prime time in the process. This is where Working Genius moves from a team development exercise to an organizational change tool with transformative potential for organizational health.

 

Engage Jonno White, Certified Working Genius Facilitator and founder of The 7 Questions Movement with over 6,000 participating leaders globally, to facilitate a strategic planning session that leverages your team's collective strengths and addresses blind spots. Whether it is a board of directors meeting, leadership development retreat, or executive offsite, Jonno brings the facilitation expertise to turn insight into innovation and alignment. Email jonno@consultclarity.org.

 

Sustaining Long Term Results

 

19. Schedule a Six Month Working Genius Refresh

 

Even the most committed effective teams experience natural drift. Six months after your initial working genius session, schedule a dedicated refresh. This is not a repeat of the original workshop. It is a focused coaching session about what has changed, what has stuck, and what needs attention.

 

Review the working genius team map, discuss any shifts in roles, and identify areas where the team has slipped back into old patterns, old pain points, and old misalignment.

 

A refresh session is also the ideal time to go deeper into personal strengths and personal development. By six months, team members have enough lived experience with the framework to ask more sophisticated questions about energy management, energy audit, and energy zones. How do I manage when I have to work in my frustration zone for extended periods without getting burned out? How do we handle projects where three people have the same genius and create a bottleneck, while no one has the missing genius?

 

What do we do when a person's innate strengths and natural gifts conflict with their formal job title and job duties? How do I rebalance and reconsider my current role to rework the energy-sapping elements without requiring a whole new position? These questions only emerge after months of real application, and addressing them produces the next level of team maturity, cognitive diversity, and resilience. Whether you want Jonno to work with your team virtually or face to face, reach out to jonno@consultclarity.org to discuss options for a refresh.

 

Many organizations find that flying Jonno in costs less than engaging high profile local providers.

 

20. Extend Working Genius Beyond Your Immediate Team to the Broader Organization

 

Once your leadership team has experienced the working genius benefits, consider extending it to adjacent teams, project teams, cross-functional teams, board members, volunteers, and the broader organization. The working genius framework becomes even more powerful when multiple teams share the same common language and can navigate handoffs, collaboration, and transitions using genius awareness. Departments that previously experienced friction, resistance, and dysfunction often discover that the conflict was a genius mismatch, not a personality clash. What felt like miscommunication was actually a difference in what energizes different people at different stages of work.

 

Schools, churches, nonprofit organizations, companies, and firms that adopt Working Genius organization wide report transformative shifts in work culture, healthy culture, team communication, and productivity. The shared language creates positive culture and trust that transcends hierarchies and departmental silos. Board engagement improves when board members understand their own genius zones. Nonprofit teams and nonprofit leaders find that volunteers contribute with more satisfaction and less frustration when matched to the right type of work.

 

Leadership development programs gain a practical application layer when participants can connect theory to their working genius profile and understand where they contribute best. The Working Genius model scales from individual contributors to managers to entire organizations because it addresses how work actually gets done, not just how people feel about each other.

 

21. Bring In an External Certified Facilitator for Ongoing Development and Coaching

 

There is a reason professional sports teams have coaches even though the players are the experts. An external consultant brings objectivity, fresh perspective, and accountability that internal leaders cannot provide for themselves. After your initial working genius session, consider engaging a certified working genius facilitator for periodic coaching, group sessions, individual sessions, deeper dives on specific team challenges, or facilitation of difficult conversations that the working genius assessment has surfaced. Sometimes what Working Genius reveals, the misalignment, the mismatch, the person who has been overworked and stretched thin in the wrong zones, requires a skilled guide and mentor to navigate with empathy and grace.

 

Jonno White, Certified Working Genius Facilitator, bestselling author of Step Up or Step Out, and host of The Leadership Conversations Podcast with 230 plus episodes reaching listeners in over 150 countries, works with schools, corporates, nonprofit organizations, churches, companies, and board of directors across Australia, the UK, the United States, Singapore, Canada, New Zealand, India, and Europe. His Working Genius facilitation goes beyond the initial assessment to help teams rework, optimize, and transform how they collaborate. Whether you need a keynote for your conference, a workshop or training session for your leadership team, a consulting engagement for organizational change, a curriculum design for leadership development, or ongoing coaching for managers and supervisors navigating team gaps, Jonno delivers. To discuss how Jonno might support your team's ongoing Working Genius journey through facilitation, consulting, or coaching, email jonno@consultclarity.org.

 

Common Mistakes to Avoid After Working Genius

 

The first mistake teams make is treating the working genius session as a one time event, not a starting point. Working Genius produces its greatest value through ongoing practical application, not a single afternoon of self-discovery. Teams that file away their working genius report and never revisit the results are essentially collecting dust on the investment they made.

 

The second mistake is using Working Genius to label people rather than understand them, turning it into a box rather than a lens. The moment someone becomes "the Tenacity person" or "not an Invention person," the working genius framework shifts from empowering to limiting. Working Genius describes energy realities, not fixed identities. People can and do contribute across all six genius types.

 

The model helps them understand which distinct talents are sustainable and which will leave them depleted over time.

 

The third mistake is ignoring the competency zones and the competency trap. Many teams focus exclusively on genius and frustration while overlooking the two working competency areas. A staff member working heavily in their competency zone will look fine for months, because they are skilled at the work, but they are slowly burning out because the work does not energize them. Check in regularly about competency zone workload, not just genius and frustration.

 

The fourth mistake is skipping the structural changes. Awareness without role design adjustment produces temporary enthusiasm followed by deeper frustration. If you learn that your team is full of mismatches but do not change meeting design, role optimization, team assignments, or workflow handoffs, the insight becomes a source of resentment rather than relief. People now see where they are overworked in the wrong zones, but nothing has changed.

 

The fifth mistake is failing to address team gaps and missing geniuses. Every missing genius creates predictable dysfunction, and awareness of the gap without action to fill gaps makes things worse. Once people can name why projects stall, why decision-making fails, why change resistance keeps appearing, they lose patience with the pattern faster than they did before they understood it. Do not just identify gaps.

 

Fill them through delegation, collaboration, strategic hires, or borrowing talent.

 

The sixth mistake is not bringing in professional facilitation for the implementation phase. The initial working genius workshop reveals the landscape. The implementation phase, where you redesign meetings, adjust roles and responsibilities, and build new team norms, requires a different kind of support. A skilled facilitator navigates the practical and interpersonal complexities of making real changes to work environment, work culture, and how a team operates.

 

The seventh mistake is the leader not modelling the framework. The leader's genius, the leader's frustrations, and how openly they discuss both determines whether the team treats Working Genius as real or performative. When the leader amplifies the working genius language, references it in decision-making, and holds themselves accountable to its principles, the impact is transformative. When they do not, the rest of the team quietly stops caring.

 

Leader impact on culture is double the impact of any other individual, so the leader modelling is essential and non-negotiable.

 

Implementation Guide: Taking Action This Week

 

You do not need to do all 21 steps at once. Here is a practical framework for getting started immediately and building momentum and traction over the next 90 days.

 

This week, do three things. First, make your working genius team map visible by printing it, posting it in your meeting room, or pinning it in your shared digital tool. Second, schedule a follow up productive conversation for two weeks from now and put it on the meeting agenda. Third, ask each team member to note one moment this week when they were working in their genius zone, feeling energized and fulfilled, and one moment when they were stuck in their working frustration, feeling drained and frustrated.

 

In the first month, focus on four priorities. Complete the role audit by comparing each person's actual job duties and daily workflows against their genius zone, competency zones, and frustration zones. Identify three to five quick swaps or adjustments that can realign your team without requiring formal restructure. Introduce working genius language as a common language into your weekly staff meetings and one-on-ones.

 

Have each person draft their personal working genius action plan with actionable strategies for job crafting toward more energy-aligned work.

 

In the second and third months, go deeper. Redesign your meeting structure using the stages of work and meeting science. Build genius based handoffs and a discernment gate into at least one major project or strategic initiative. Explore unique pairings as a team.

 

Map your current projects to the six types of working genius and identify where the mismatch between genius and assignment is creating bottlenecks, overload, or invisible labour.

 

By the 90 day mark, schedule your first formal review or a discovery call with an external facilitator. Ask the team to rate how actively they are using Working Genius on a scale of one to ten. Identify what has stuck and what needs reinforcement. Consider whether a refresh session, individual coaching sessions, or a deeper workshop with an external certified practitioner would help sustain momentum and optimize your team's performance for the long term.

 

For organizations wanting expert facilitation through this process, book Jonno White at jonno@consultclarity.org. International travel is often far more affordable than clients expect, and Jonno regularly works with teams across multiple countries and companies to implement Working Genius at a structural level that transforms work culture.

 

Frequently Asked Questions

 

How do you use Working Genius results after the initial session?

 

The most effective approach is to embed the working genius framework into your team's daily operations rather than treating the working genius session as a standalone event. This means making the working genius team map visible, redesigning meetings around the stages of work with clear meeting purpose and meeting roles, auditing role assignments against genius areas, and building regular Working Genius check ins into your team rhythm. Teams that apply the working genius model to real decisions about who does what, how meetings are structured, and how team assignments are made see lasting improvements in productivity, engagement, satisfaction, and collaboration. The key is treating your working genius assessment results as a living tool, not a completed exercise.

 

What is the biggest risk after a Working Genius session?

 

The biggest risk is the test and forget pattern where insights from the session gradually collect dust because no structural changes were made. Research on learning transfer shows this happens with most team assessments, not just Working Genius but also personality assessments like Myers-Briggs, StrengthsFinder, DiSC, Enneagram, Kolbe, Belbin, and Six Thinking Hats, unless there is deliberate follow through and practical application. Schedule follow up conversations, make the team map visible, and build working genius language into regular interactions and daily rhythms to prevent this. The working genius tool becomes powerful only when you put it to work consistently.

 

How long does it take to see real results from Working Genius?

 

Teams typically notice immediate improvements in team communication, mutual understanding, empathy, and self-awareness within the first week. Structural changes to meeting design, meeting norms, role optimization, and workflow handoffs take two to four weeks to implement and begin producing productive results. The deepest transformation, where working genius language becomes a common language embedded in team culture and team dynamics fundamentally shift, usually occurs between three and six months of consistent application. The working genius benefits compound over time as teams build shared history with the framework.

 

Can I hire someone to facilitate the Working Genius implementation phase?

 

Absolutely. While the initial online assessment is straightforward, the implementation phase benefits enormously from professional facilitation, coaching, and consulting. A certified working genius facilitator or certified practitioner can help navigate role redesign conversations, meeting restructuring, and the interpersonal dynamics that surface when teams make real changes. They bring cognitive diversity in perspective and can identify blind spots that internal leaders miss.

 

Jonno White, Certified Working Genius Facilitator and bestselling author of Step Up or Step Out with over 10,000 copies sold globally, facilitates working genius implementation sessions for schools, corporates, churches, nonprofit organizations, companies, board of directors, and cross-functional teams. Whether you need a group session, individual session, coaching session, discovery call, workshop, training, or ongoing consulting, email jonno@consultclarity.org to discuss your team's needs.

 

What happens when a Working Genius type is missing from your team?

 

When a genius is missing or underrepresented, the team will experience predictable dysfunctions and pain points in the corresponding stage of work. Without the Genius of Wonder, the team skips strategic questioning and problem-solving, never asking what if or challenging the status quo. Without the Genius of Invention, creative solutions and idea generation dry up, leaving the team without a different way or new way forward. Without the Genius of Discernment, bad ideas survive too long because no one provides the gut check, feedback, or evaluation that acts as a green light or red light for the pipeline.

 

Without the Genius of Galvanizing, ideas lack momentum, traction, and the urgency needed to launch. Without the Genius of Enablement, implementation lacks the support systems, helping, and assistance that remove obstacles. Without the Genius of Tenacity, getting things done falters, projects go unfinished, and no one owns the follow-up, deliverables, or milestones. Address gaps by asking someone in their competency zone to consciously lean in, borrowing talent from other teams, or making strategic hires specifically designed to fill gaps and build a balanced team.

 

How do you prevent people from weaponising their Working Genius results?

 

Set clear meeting norms and team expectations from the start that the working genius tool is a lens for understanding energy and how people work, not an excuse for avoiding work or labeling colleagues. Six geniuses needed for every project means every person contributes across all types. The framework helps people understand where they thrive and where they struggle, then optimize and adjust rather than opt out. Address weaponisation directly when you see it, and model healthy use by being transparent about your own working frustrations while still contributing in those spaces when needed.

 

Compassion, grace, and boundaries go together.

 

What is the difference between genius, competency, and frustration in practice?

 

Your areas of working genius, your genius zones, are where you find joy and energy, where the work is fulfilling, energizing, and where your natural talents, innate strengths, and natural abilities produce your best results. Working competencies are what you can do, sometimes very well because of trained capability, but they gradually drain your natural energy over time. You might perform at a high level for weeks, feeling satisfied and engaged, before the depletion shows. Working frustrations are where the work is energy-sapping, not aligned with your natural gifts, and neither enjoyable nor sustainable.

 

The critical insight is that competency is not genius, and the competency trap of spending too much time where you are skilled at but not energized leads to quiet burnout, exhaustion, and eventual disengagement that is hard to detect until it becomes a serious problem for performance, success, and outcomes.

 

Final Thoughts

 

The working genius model is one of the fastest growing team assessments in the world for good reason. Patrick Lencioni and the Table Group created it to be the simplest, most practical tool for understanding how work actually gets done through the stages of ideation, activation, and implementation. But the teams that get the most from this productivity tool are the ones that treat the assessment as a starting point, not a destination. The 21 practical steps in this guide give you a complete, actionable roadmap for turning self-discovery into lasting transformation.

 

The most important thing you can do right now is pick one step and start. Post the working genius team map. Schedule the follow up. Ask the simple questions.

 

Build the shared language. Redesign one meeting. Audit one role. The compound effect of small, consistent actions is what transforms how effective teams collaborate, innovate, and get things done.

 

You do not need to overhaul everything at once. You need a first step, and then you need to keep going until the working genius framework is not something you do, but how your team works.

 

If your team has done Working Genius and you want help turning those results into sustained team development and organizational effectiveness, Jonno White, Certified Working Genius Facilitator and host of The Leadership Conversations Podcast with over 230 episodes and listeners in 150 plus countries, works with leadership teams globally to move from assessment to implementation. He delivers keynotes, workshops, training, facilitation, coaching, and consulting for organizations of every kind, from schools and churches to corporates and nonprofit organizations, across Australia, the UK, the United States, Singapore, Canada, New Zealand, India, and Europe. To book Jonno for your team's next working genius session, keynote, or ongoing coaching and leadership development engagement, email jonno@consultclarity.org. Many organizations find that international travel is far more affordable than expected.

 

Jonno's book Step Up or Step Out provides practical ways to navigate the honest conversations that Working Genius often surfaces, including the conflict, tension, and difficult dynamics that arise when teams reconsider roles, realign responsibilities, and redesign how they work. You can find it at https://www.amazon.com.au/Step-Up-Out-Difficult-Conflict/dp/B097X7B5LD.

 

About the Author

 

Jonno White is a Certified Working Genius Facilitator, bestselling author, and leadership consultant who has worked with schools, corporates, and nonprofits across the UK, India, Australia, Canada, Mongolia, New Zealand, Romania, Singapore, South Africa, USA, Finland, Namibia, and more. His book Step Up or Step Out has sold over 10,000 copies globally, and his podcast The Leadership Conversations has featured 230+ episodes reaching listeners in 150+ countries. Jonno founded The 7 Questions Movement with 6,000+ participating leaders and achieved a 93.75% satisfaction rating for his Working Genius masterclass at the ASBA 2025 National Conference. Based in Brisbane, Australia, Jonno works globally and regularly travels for speaking, training, and facilitation engagements.

 

Organizations consistently find that international travel is far more affordable than expected.

 

To book Jonno for your next keynote, workshop, seminar, webinar, or facilitation session, email jonno@consultclarity.org.

 

Next Read: 13 Simple Steps: How to Run a Working Genius Workshop

 

A complete, practical, human guide to designing and delivering a Working Genius experience that actually transforms team performance. Running a Working Genius workshop can feel overwhelming at first, especially if you are a team leader or coach trying to juggle personalities, expectations and the everyday chaos of team life. This guide gives you a clear plan for creating a workshop that brings out each team member's unique strengths and helps the whole team get better results with less frustration. If you ever want expert help or want a certified Working Genius facilitator to run the session for your team, you can reach out to jonno@consultclarity.org.

 

 
 
bottom of page