Working Genius Facilitators for Massachusetts Teams

Last updated: 28 July 2026

Quick answer: Massachusetts teams have one Boston-listed specialist and several credible official or virtual routes. Treat this as a practical find-and-vet guide. That care matters: Gallup's April 2026 US report found that only 32% of employees were engaged in 2025. Choose a facilitator who can turn assessment results into changes to real work.

A realistic Massachusetts search starts with a short list

Massachusetts teams can start with one practitioner who publicly lists Boston, then widen the search through the official expert service and relevant virtual providers. A useful shortlist distinguishes confirmed local availability from a provider who works virtually or must still confirm service geography.

This is a compiled guide presented in reading order. Inclusion is not an endorsement of workshop quality, client outcomes or current capacity, so buyers should confirm the named facilitator, scope and availability directly.

What a Working Genius facilitator should actually do

The official Working Genius explanation says, "Working Genius identifies the six fundamental activities that are required for any type of work". Those activities are Wonder, Invention, Discernment, Galvanizing, Enablement and Tenacity. A facilitator should help a team understand how those activities appear in its actual projects, decisions and handoffs.

The official assessment page says the assessment takes about 10 minutes. The value of facilitation begins after that short diagnostic: a capable practitioner can help people interpret their results without turning preferences into labels, then test practical changes to meetings, roles and project flow.

Gallup states, "Managers account for at least 70% of the variance in team engagement scores". That does not prove that Working Genius will improve engagement. It does explain why the manager's follow-through matters more than an entertaining workshop.

Why facilitator selection matters now

Gallup's same 2026 US report found that 50% of employees experienced a lot of stress on the previous day. Separately, Microsoft's 2025 Work Trend Index analysis reported that 48% of employees said work felt chaotic and fragmented. Neither figure is a Working Genius outcome claim, but both point to the cost of adding another framework without simplifying how work happens.

Atlassian's 2025 State of Teams research found that leaders and teams waste 25% of their time searching for answers. Ask prospective facilitators how they would connect the session to clearer ownership, information flow and decision rights, rather than promising a generic lift in productivity.

Andrea Schlapia: a Boston-listed option

Andrea Schlapia publicly lists Boston, Massachusetts as a current service location. Her official EOS profile lists Boston, Massachusetts, alongside Atlanta, identifies her as a Certified Working Genius Administrator/Facilitator, and says that she offers virtual delivery and is willing to travel.

Schlapia's Ironstone profile identifies her as Founder and CEO and describes a background with financial advisory firms and entrepreneurial teams. She may suit an organisation that wants Working Genius connected to EOS, leadership team effectiveness or an operating-system conversation. Confirm the exact location, format, scope and availability directly before engaging.

Working Genius expert service: the official matching route

The official expert service is a route when certification matters more than a Massachusetts address. Working Genius invites organisations to hire an expert facilitator or speaker for practical leadership and teamwork support. It is a matching route rather than a local profile, so ask for a practitioner who can serve your team on site or virtually and understands your context.

The public certification page explains the authorised facilitator pathway. Use it to understand what certification covers, then ask the matched expert how often they facilitate, what implementation support they provide and how they handle sensitive team dynamics.

Career Leadership Collective: a virtual route for higher education

Career Leadership Collective is a clearly virtual option with a defined sector focus. Its Working Genius workshop page says its consulting team is certified and describes a two-hour virtual workshop for a small team. The organisation's higher-education focus makes this route most relevant to university career services and adjacent teams.

A short virtual workshop can establish shared language, but buyers should confirm whether the engagement includes individual interpretation, a team map, manager preparation and follow-up. Ask how the provider will adapt the session to a Massachusetts team's goals rather than treating location as evidence of fit.

PointerWise: a structured debrief and workshop route

PointerWise publishes a structured description of a multi-part Working Genius engagement. Its Working Genius service page identifies Terri Stivarius and Andi Farrant as trained and certified by The Table Group, and describes an assessment, individual debrief, leader debrief and team workshop.

That sequence may suit a team that wants more interpretation before the group session. The provider page does not state Massachusetts availability, so contact the provider to confirm service geography, delivery format and current capacity before treating it as an option.

What the compiled comparison shows

The compiled sample contains four credible routes: one practitioner with a public Boston listing, two routes that explicitly advertise virtual delivery, and four routes with public certification or official status evidence. The unit of analysis is a provider route, not an individual facilitator, because the official service matches buyers to experts rather than naming one person on the landing page.

This comparison was compiled from the entries listed here, not from a survey. It counts provider routes rather than individual facilitators because the official service matches buyers to experts instead of naming one person on its landing page.

How to choose the right facilitator

The right facilitator combines a current credential with relevant facilitation experience, a scope tied to your work problem, practical follow-through and a delivery style your team can use. Compare those four dimensions consistently rather than choosing on location or brand recognition alone.

Verify the credential and the person who will deliver

Ask for the facilitator's current Working Genius certification evidence and confirm who will lead the session. A firm's certified team is not the same as the assigned facilitator being certified. Clarify whether a subcontractor or colleague may deliver any part of the engagement.

Match the scope to the work problem

Name one operational problem before comparing providers. Examples include slow decisions, poor handoffs, role overload or meetings that mix exploration with execution. Then ask each facilitator to explain how the assessment and workshop would help the team test a change to that problem.

Compare follow-through, not workshop theatre

A strong proposal should separate assessment access, individual interpretation, team facilitation, manager preparation, implementation support and follow-up. If you want to plan the work internally, use this Working Genius implementation guide to compare what happens before, during and after the session. You can also review these post-assessment steps before agreeing to a scope.

Test facilitation fit

Use a short discovery call to notice whether the facilitator asks about context before prescribing a format. Discuss how they handle disagreement, scepticism and sensitive results. For a distributed team, ask what changes in a virtual format and how people who need accessibility adjustments will participate.

Questions to ask before you hire

Ask these questions of every shortlisted provider so you can compare the answers fairly. Confirm the credential, the named facilitator, delivery format, preparation required, assessment access, session length, group size, follow-up, cancellation terms, travel assumptions, data handling and an itemised fee. The cited provider pages do not publish a reliable Massachusetts-wide fee norm, so a generic range would be misleading.

Ask for one recent example that resembles your context, but do not treat an anecdote as proof of a guaranteed result. Agree on one or two observable changes, such as clearer project handoffs or a redesigned meeting, and decide who inside the organisation will own them after the facilitator leaves.

When an internal facilitator may be the better choice

An internal facilitator can be effective when the team has trust, the issues are not politically sensitive and a leader has time to learn the framework. Follow-through may be easier because that person sees the work after the workshop. These Working Genius group activities and this guide to running a Working Genius workshop can help you assess the effort involved.

Use an external facilitator when neutrality matters, the leadership team is part of the tension, or the group needs experience handling difficult conversations. A hybrid approach can work too: an external specialist leads the first engagement while an internal champion learns how to sustain the language and practices.

A transparent note about my own work

In full transparency, I offer Working Genius facilitation myself. I have kept my own service outside the compiled provider routes because the purpose of this page is to help you evaluate the options above rather than compare my work with them. You can read my Working Genius facilitator profile if an external, Australia-based virtual option is relevant.

Frequently asked questions

These answers cover the practical questions Massachusetts buyers most often need to resolve first: what a facilitator does, whether certification matters, how virtual delivery works, what pricing evidence is available, when local presence helps and how to verify a credential.

What does a Working Genius facilitator do?

A facilitator helps people interpret their assessment results, see how the six activities appear across team work, and agree on practical experiments for meetings, roles and handoffs. The scope varies, so confirm what happens before and after the group session.

Do I need a certified facilitator?

Certification is the clearest way to confirm authorised training in the model, but it does not prove that a person is the right fit for your team. Verify the credential, then assess facilitation experience, context fit and follow-through.

Can a Working Genius workshop be virtual?

Yes. Andrea Schlapia and Career Leadership Collective explicitly advertise virtual delivery on their public service pages. Ask how the facilitator will manage participation, breakout work, accessibility and follow-up for your team.

How much does a Working Genius facilitator cost in Massachusetts?

The cited provider pages do not publish a reliable Massachusetts-wide fee norm. Request itemised proposals that separate assessments, preparation, facilitation, travel and follow-up, then compare like with like.

Should I choose a local or an external facilitator?

Choose based on the work problem, facilitation fit and delivery needs. Local presence can help an on-site session, while a virtual specialist may offer stronger sector experience or better follow-through.

How can I verify Working Genius certification?

Ask for a current official profile or credential and confirm that it belongs to the person who will deliver the work. If the provider's page is unclear, use the official Working Genius expert service or contact the provider for written confirmation.

Take the next step

If your Massachusetts team wants help turning Working Genius results into clearer meetings, roles and handoffs, I can help you define the right session and follow-through. A short conversation can clarify whether an external facilitator fits your situation, so let me know at jonno@consultclarity.org.

I'm Jonno White, a Brisbane-based leadership consultant, keynote speaker and Certified Working Genius Facilitator, certified through Patrick Lencioni's Table Group, and the author of Step Up or Step Out, with more than 10,000 copies sold. I host The Leadership Conversations Podcast and work with schools, corporates and nonprofits around the world.

Next read: Working Genius implementation guide