Name: Jen Williams
Title: Nursing Director
Organisation: Queensland Health
I have worked in management and leadership roles for the last 20 years in the Healthcare industry.
Thank you to the 2,000 leaders who’ve generously done the 7 Questions on Leadership!
I hope Jen's answers will encourage you in your leadership journey. Enjoy!
1. What have you found most challenging as a leader?
The most challenging factor that I have found as a leader is to keep the team motivated
2. How did you become a leader? Can you please briefly tell the story?
I would like to say I was born that way however the reality is that I had strong leaders that made me want to be like that and then started my journey through education and self discovery that got me here today
3. How do you structure your work days from waking up to going to sleep?
Generally, work dictates to me my work week, health care is unpredictable so during the week I wake at the same time everyday, I look at my day and prioritise the workload and delegate areas where I think my team will get value. After work I try and exercise daily and study at night.
4. What's a recent leadership lesson you've learned for the first time or been reminded of?
As a leader you can only guide your team however the standard you walk past is the one that you accept, my standards are high for me and my team
5. What's one book that has had a profound impact on your leadership so far? Can you please briefly tell the story of how that book impacted your leadership?
Simon Sinek Start with Why, this book made sense
6. If you could only give one piece of advice to a young leader, what would you say to them?
You are only one person and you can’t change everything on your own - find out what is important to your team - the why - and concentrate on how to implement the change through your team, the rest will follow
7. What is one meaningful story that comes to mind from your time as a leader, so far?
The team came up with a method of improving patient transfers between facilities so that the patient didn’t get lost in the system and referrals could be followed up. We presented it to a Telehealth program and a new service was introduced.