top of page
  • Jonno White

183 Tips To Build Your Team: The Five Dysfunctions of a Team Summary

Updated: Dec 19, 2022


I'm passionate about helping people to achieve their potential, that's why I love building teams so much. When a team, particularly a leadership team, is healthy, everyone wins.


The leader's life is infinitely improved (trust me, from experience!), the team members are able to step up and step into everything they need to do as part of the team and the organisation's employees, customers, clients, volunteers and other stakeholders get the very best from the organisation.


But HOW do you build a team? Where do you start? Why are some teams so effective? And other teams so ineffective?! Patrick Lencioni's The Five Dysfunctions of a Team is his most well-known book and it's easy to see why when you read it.


I picked it up and was so hungry for answers to those questions that I read it in a matter of hours late through the night into the early morning. His pyramid of 5 dysfunctions of a team is simple but powerful. It will help you understand how to build a healthy team and, more importantly, give you some next steps to actually go and do it.


1. Who wrote The Five Dysfunctions of a Team?


The author of The Five Dysfunctions of a Team is Patrick Lencioni. Patrick Lencioni is an American author, speaker and management consultant. He is the founder of The Table Group, a management consulting firm, and is best known for his books on leadership and team building, including The Five Dysfunctions of a Team.


2. What Is The Five Dysfunctions of a Team Model?


The Five Dysfunctions of a Team Model is a theory developed by Patrick Lencioni that suggests that there are five main reasons why teams may not be effective. These five dysfunctions are:


1. Absence of trust

2. Fear of conflict

3. Lack of commitment

4. Avoidance of accountability

5. Inattention to results


3. What Is Absence of Trust?


The first dysfunction of a team is the absence of trust. This can be caused by a lack of transparency, communication or mutual respect within the team. Team members who do not trust one another are unlikely to be willing to take risks or make sacrifices for the good of the team.


4. Not just trust... Vulnerability-based Trust


Vulnerability is being open and exposed to the possibility of being hurt or disappointed. It means that you are willing to be authentic and genuine even though it might make you more susceptible to possible pain. When people are vulnerable with each other, they create a sense of trust which allows for deeper, more meaningful relationships.


Invulnerability is the outcome of an absence of trust in any team. Overcoming it requires courage and some peopl